Information Technology Engineer

Compal USA Technology is a leading advanced manufacturing company specializing in the production of next-generation AI servers, cloud infrastructure, and enterprise technology solutions.

With rapidly expanding operations in Taylor and Georgetown TX, we are investing more than $235 million in manufacturing infrastructure and creating up to 1,500 careers in Central Texas. Guided by our commitment to Building Tomorrow
, we combine innovation, operational excellence, and a high-performance culture to shape the future of technology manufacturing.

The IT Engineer is responsible for the design, implementation, maintenance, and security of the organization’s overall IT infrastructure. This dual-focus role covers both system administration (servers, storage, cloud) and network engineering (LAN/WAN, firewalls, connectivity). The successful candidate will ensure high availability, optimal performance, and robust security across enterprise systems while providing technical support and participating in infrastructure improvement projects to meet evolving business needs.

• Manage and maintain Windows Server and Linux environments, including client-side systems (Windows 10/11).
• Administer core directory and infrastructure services:
  Active Directory, DNS, DHCP, Group Policy, WSUS, and SQL Server.
• Manage virtualization platforms (VMware, Hyper-V) and execute capacity planning and performance optimization.
• Oversee enterprise messaging and collaboration platforms, including Exchange and Web Servers.

• Design, deploy, and manage LAN, WLAN, and WAN infrastructure, including routers, switches, and wireless access points (e.g., Cisco, HPE Aruba).
• Implement and manage network security:
  Firewalls (Palo Alto, Fortinet), VPNs, IDS/IPS, and Anti-Virus/Anti-Spam solutions.
• Monitor network traffic, enforce security policies, and proactively remediate vulnerabilities to safeguard corporate data.
• Manage network segmentation and access control lists (ACLs) to ensure a secure internal environment.
• Support and optimize cloud infrastructure (AWS, Microsoft Azure) and Microsoft 365 services (Exchange Online, Teams, SharePoint, One Drive).
• Manage hybrid connectivity solutions, including MPLS, SD-WAN, and seamless cloud-to-on-premise integration.

• Utilize industry-leading monitoring and observability platforms—such as Datadog, Zabbix, PRTG, Logic Monitor, or Prometheus/Grafana
  —to ensure system health and network performance.
• Establish proactive alerting and dashboarding to minimize downtime and optimize resource utilization.

• Implement and maintain robust backup and recovery solutions, with a focus on Veeam Backup & Replication and Veritas (Net Backup/Backup Exec).
• Develop and regularly test Disaster Recovery (DR) plans to ensure data protection and business continuity.
• Manage storage infrastructure and ensure data integrity across repositories.

• Provide Tier 2/3 technical support for escalated hardware, software, and network issues.
• Participate in IT infrastructure projects, including office expansions, system upgrades, and server migrations.
• Develop automation scripts (Power Shell, Python, or Bash) to streamline repetitive tasks and improve operational efficiency.
• Maintain accurate technical documentation, including network diagrams, system configurations, and standard operating procedures (SOPs).
• Communicate effectively in English with internal teams, management, and external vendors to ensure project alignment.

• Education: Bachelor’s Degree in Computer Science, Information Technology, or a related field.
• Experience: At least 2 years (2+ years) of professional experience in System or Network Administration.

• Systems: Proficiency in Windows/Linux OS and M365 Administration.
• Networking: Solid grasp of TCP/IP, VLANs, Routing/Switching, and SD-WAN.
• Security: Hands‑on experience with Palo Alto or Fortinet firewall management.
• Backup: Familiarity with Veeam or Veritas backup software suites.
• Virtualization: Practical experience in VMware or Hyper-V environments.
• Scripting: Ability to use Power Shell, Python, or Bash for system/network automation.
• Soft Skills: Strong analytical problem‑solving skills and the ability to explain technical concepts clearly.

• Veritas or Veeam related technical certifications.
• Microsoft Certified (Azure Administrator or M365 Fundamentals).

Equal Opportunity

Employer:

Compal USA Technology is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.