Senior Living Sales Director

Senior Living Sales Director (Community Relations Director)

Truewood by Merrill, Georgetown

Are you passionate about working with seniors and dedicated to supporting them on their wellness journey? We are looking for a compassionate, caring, responsible, and honest individual who genuinely loves working with the senior population to join our team as a Sales Director (Community Relations Director).

• Highly competitive pay and comprehensive benefits (medical, dental, vision, flexible spending accounts, life insurance)
• Company‑paid Employee Assistance Program (EAP)
• Paid time off – 7 holidays and 11 vacation days
• Free daily meal every shift
• 401(k) with company match and immediate vesting
• Tuition reimbursement for career growth
• Company‑paid short & long‑term disability insurance
• Pet insurance and team member discounts
• Advance Pay benefit – access wages before payday
• Stable, growing company with opportunities for advancement

• Free daily meal every shift
• 401(k) with company match and immediate vesting
• Company‑paid Employee Assistance Program (EAP)
• Tuition reimbursement for career growth
• Pet insurance and team member discounts
• Advance Pay benefit – access wages before payday
• Stable, growing company with opportunities for advancement

• Achieve and maintain a high occupancy percentage
• Maintain the sales tracking system for the community and keep the General Manager (GM) and Director of Sales informed of trends
• Work closely with GM and Business Office Director (BOD) to ensure accurate reporting of community census via integrated CRM/accounting system (Yardi)
• Manage the entire sales process: build prospect base, immediately respond to prospect inquiries, generate tours, perform purposeful follow‑up, and secure deposits for move‑ins
• Assist in transitioning the move‑in process to the GM, Assisted Living Supervisor, Assisted Living Director, and other department heads upon receipt of deposit and agreed‑upon move‑in date
• Develop and implement innovative sales/marketing plans
• Develop community outreach plans, including relationship development with professional referral sources, to generate viable leads and create a positive reputation in the community at large
• Work with Director of Marketing to provide feedback regarding media advertising, community sponsor ships, and other marketing opportunities
• Coordinate with the Activities Director and Executive Chef to plan special events that benefit existing residents and attract potential residents to the community
• Conduct competitive shops regularly (minimum of two written reports are submitted to Seattle office per year)
• Maintain awareness of all direct competitors, their offerings, occupancy status, sales tactics, current incentives, and changes in offerings or management, and communicate this information to GM, Vice President of Operations, Director of Sales, Director of Marketing, and other partners on an ongoing basis
• Make promotional recommendations for the community based on competitive shops
• Position Merrill Gardens in accordance with corporate vision and mission
• Track and maintain marketing budget for community‑responsible line items (Events, Outreach, Creative Lead Follow‑Up charge codes)
• Acting General Manager if assigned

• Four‑year degree in Business, Business Administration, Marketing, Public Relations, or Communications preferred
• Three‑plus years of sales and marketing experience, preferably in a related field

This role requires regular use of a computer and may involve occasional lifting (up to 20 lbs), bending, or reaching. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Merrill Gardens is an Equal Opportunity Employer