Assistant Manager

Assistant Spa Manager

$17.00 per hour + Membership Sales Commissions + Performance Incentives Full-Time | Leadership Growth Opportunity Help lead a spa where people love to work! At Hand & Stone Massage and Facial Spa, we believe that when we take great care of our team, our team takes great care of our clients. We are looking for a motivated Assistant Spa Manager who enjoys leading people, delivering exceptional customer experiences, and helping a business grow.

This is an excellent opportunity for someone with previous leadership or supervisory experience who is ready to take the next step in their career.

What You'll Do As the Assistant Spa Manager, you will partner with the experienced Spa Manager, Brooke, to ensure the spa runs smoothly each day while creating an outstanding experience for both clients and employees.

Responsibilities include:

• Support the day-to-day operations of the spa.
• Lead by example to deliver an exceptional client experience.
• Coach, motivate, and oversee the front desk team.
• Assist with employee scheduling, training, and performance.
• Help drive membership sales and achieve spa goals through coaching and leading the team.
• Resolve client concerns with professionalism and care.
• Maintain a clean, organized, and welcoming spa environment.
• Step into leadership responsibilities in the Spa Manager's absence.

What We Are Looking For Previous leadership, supervisory, or management experience preferred. Retail, hospitality, spa, fitness, or customer service leadership experience is a plus. Passion for creating an exceptional guest experience. Strong communication and problem-solving skills. Comfortable coaching others and holding a team accountable. Sales-minded with the ability to motivate others to achieve membership goals. Reliable, organized, and able to multitask in a fast-paced environment.

Available to work a flexible schedule, including daytime shifts, evenings and weekends.

What We Offer $17.00 per hour + commission opportunities Membership sales commissions Performance-based bonus opportunities Employee discounts on spa services and retail products Paid training and leadership development Career advancement opportunities within a growing national brand Supportive team culture focused on growth and success

If you are a natural leader who enjoys coaching a team, creating memorable client experiences, and making an impact every day, we would love to meet you. Apply today and grow your career with Hand & Stone Massage and Facial Spa!