Lifesaving Manager - Animal Services

Reporting directly to the Director of Animal Services, responsible for overseeing all animal outcome related programs, including adoption, volunteer, foster, marketing/media, community programs, fundraising, and transport. Aids in sustaining a 90% or higher Save Rate and upholds the Williamson County Regional Animal Shelter (WCRAS) mission and promotes its goals.

• Supervises the flow of the animals through the shelter in order to promote outcomes and reduce the length of stay
• Hires, schedules, promotes, disciplines, and terminates all direct staff
• Directs work and provides feedback, evaluations, and training for all Adoption Specialists and volunteers
• Collaborates with the Operations Manager to aid with animal transports
• Assumes all duties of any paid direct employees on a temporary or emergency basis
• Monitors timecards for all direct employees and approves and enters time off requests
• Conducts staff meetings to review procedures and workplace issues, and facilitate improvements and morale
• Ensures shelter software is consistently utilized, updated, and audited
• Oversees the shelter messaging and communication with the community
• Monitors the volunteer and foster programs’ recruitment and retention
• Manages the shelter’s satellite adoption center, ensuring high adoption rates
• Collaborates with staff to create specific outcome plans as needed
• Reviews the monetary donations received to ensure needs are met
• Corresponds with national animal welfare organizations to aid in the shelter’s mission
• Provides 24/7 response to foster families on emergency basis for medical needs and/or approval of emergency medical treatments at alternative facilities
• Establishes, strengthens, and maintains relationships with community agencies, animal welfare organizations, and professional associations
• Reports all loss, risk, and safety issues or conditions to Director
• Defines and develops volunteer and foster standard operating guidelines and ensures compliance within the teams
• Participates in continuing education opportunities to ensure compliance with industry standards, and to remain current on animal care/control issues
• Educates the community about shelter programs and hosts various events
• Participates in weekly leadership and quarterly Board meetings, prepares agendas, reports, and budgetary updates
• Acts as temporary public information officer for the shelter, making all media decisions, in absence of Director
• Attends all meetings and trainings, as required
• Performs special duties as assigned

• Reports directly to – Director of Animal Services
• Direct Reports – Yes

• Position involves prolonged standing, walking, twisting, bending, stooping, kneeling, reaching, pushing, pulling, and other fine motor repetitive motions
• Position requires grasping, repetitive hand movement, and fine motor coordination
• Position involves lifting and carrying of animals and equipment weighing up to fifty (50) pounds, or up to one hundred (100) pounds with assistance, and exertion of up to twenty-five (25) pounds of force to move objects
• Position involves hearing and/or seeing alert cues regarding animal and staff security
• Position involves maintaining composure in a high-stress environment

• Work tasks are conducted indoors and outdoors
• May work outside in inclement weather, including extreme heat, cold and wet conditions
• Frequent handling of animals, including contact with waste and blood
• Exposure to unpleasant smells and a noisy and wet environment associated with a shelter
• Frequent exposure animals that are agitated or injured that may attempt to bite or scratch
• Position involves working in a high-volume, fast-paced environment
  
  Position involves working with distressed individuals

• Work outside…