Animal Control Supervisor

Under general supervision, participates in and supervise the activities of the Animal Control staff ensuring proper caring out of functions related to rabies control, dangerous or vicious animal investigations and animal impoundment, education and prevention services. Enforces City Code relating to Animals and resolves animal nuisances. Incumbents in this classification are required to be on-call on a rotating schedule.

Applicants are required to attach a resume.

Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodations will be made as required. The job description does not constitute an employment agreement and is subject to change at any time by the employer.

Essential duties and responsibilities may include, but are not limited to, the following:

• Recommends for hire, supervises, and develops staff through review of performance data, conferences, counseling, training and evaluating of performance.
• Oversees animal control processes, enforcement and investigations.
• Responds to and resolves customer complaints in the following areas: animal nuisance, city code violations, animal welfare, rabies control and dangerous animals.
• Patrols the city to identify and eliminate animal nuisances.
• Manages employee scheduling to ensure that business needs are being met.
• Investigate animal bites and potential rabies exposures.
• Impounds and transports stray and other animals, lifting animals up to 100 lbs.
• Monitors cases ensuring that appropriate action is taken and follow ups are completed in timely manner.
• Assists ACO’s with case investigations and legal procedures.
• Performs general customer service at the Animal Shelter including, but not limited to, counseling pet’s owners and prospective adopters, and intake of animals and selling licenses.
• Euthanizes animals when necessary using humane methods.
• Responds to observed or reported emergency situations and ordinance violations as well as after-hours emergency calls at the request of citizens and the Georgetown Police Department
• Assists in various aspects of community outreach, providing animal related training, information on Animal Services programs and activities to public and private organizations and the general public.
• Writes reports and records data on appropriate log/forms; maintains up-to-date records and files.
• Performs other duties as assigned.

Education, training and Experience Guidelines

High School diploma or equivalent. Three (3) years of full-time work experience as an Animal Control Officer. One (1) year of the required experience must have been in a field related to animal control and one year of the required experience must have included customer service/relations. One (1) year of experience must have been in a lead or supervisory capacity. OR Any equivalent combination of experience, training, and education that provides the required knowledge, skills, and abilities.

• Federal, state and local laws pertaining to the care, treatment, handling and impoundment of animals.
• Animal services and related programs.
• Supervisory and managerial techniques and principles.
• Animal and rabies control laws and ordinances including care, restraint, quarantine, animal behavior, anatomy, hygiene, nutrition, first aid and customer service.
• Humane and safe animal care and animal handling/restraint practices.
• Veterinary medicine as well as animal emergency medicine
• City and departmental policies, procedures and protocols.
• Good customer…