Retail Associate

Overview

Purpose of the job: To help fulfill the mission of The Caring Place which is “To provide for the basic human needs of all people in our community in a welcoming, respectful, and caring way”. The Retail Associate is responsible for supporting the team in all areas including effectively and appropriately responding to volunteer and customer concerns as quickly as possible.

• Maintain a positive environment for staff, volunteers, and customers
• Know The Caring Place’s history as well as its current programs and opportunities
• Cashier as needed
• Ensure that volunteers have the supplies they need to perform their tasks
• Print barcodes as requested
• When directed, set up the POS’ for the day
• Effectively interact with customers and volunteers
• Resolve issues or concerns that arise with customers and volunteers and if necessary escalate as appropriate to a Manager
• Maintain an attractive, clean, organized store environment. This includes end-of-day closing duties required to prepare the store for next-day opening
• Create a welcoming environment for volunteers and customers
• Treat every guest with respect and courtesy
• Ability to drive the company truck as needed
• Other duties as directed

• Minimum 2 years professional work experience in a retail environment
• High school diploma
• Ability to multi-task in a fast-paced environment
• Knowledge of the merchandise, antiques and collectibles
• Excellent interpersonal skills
• Attention to detail and accuracy
• Effective conflict resolution and diffusion skills
• Strong organizational skills
• Ability to work collaboratively with staff of varying disciplines
• Adequate computer skills to learn and operate TCP’s POS system and label printing program

• Exhibit a positive and calm demeanor at all times
• Ability to stand for extended periods of time
• Frequent stooping, bending, pulling, using step stool and pushing
• Ability to lift up to 50 lbs with assistance
• Availability to work flexible hours, including Saturdays
• Knowledge of and adherence to TCP’s Policies and Procedures
• Available to work Saturdays as needed to meet business needs

• Pay starting at $17/hr, DOE;
• Paid Time Off;
• Retirement savings program with a workplace match;
• Caring and positive workplace;
• Being part of a non-profit organization working to provide for the basic needs of all neighbors in our community.