Director of Client Relations, Alpha - $200,000​/year USD

You are the face of Alpha. To most families, you shape whether they can envision their child flourishing here. To external audiences, you embody what the future of education represents.

Our flagship Austin K-8 and High School locations require someone capable of establishing the benchmark for an entire network. This campus welcomes prospective families, education leaders, media representatives, investors, international visitors, and corporate partners seeking to observe Alpha directly. Each interaction must leave visitors certain they've witnessed something exceptional.

At Alpha, we've redefined schooling. K-8 students complete academics in just two hours daily, while High School students complete academics in just three hours daily, leveraging adaptive technology and dedicating remaining time to developing real-world capabilities through workshops, projects, and authentic experiences. As expansion continues, our flagship campus functions as the standard for all future locations. The experience you deliver here will not only drive Austin enrollment, it will define Alpha's global perception.

This position requires outstanding hospitality, operational precision, and executive-level presence. You'll support families through one of their most significant educational decisions while representing Alpha to distinguished global visitors. You understand how to ensure every guest feels valued, every tour feels customized, and every interaction reinforces why Alpha stands apart from all other schools.

If building meaningful connections energizes you, if you excel representing organizations with the highest expectations, and if you want your contributions to shape education's future, we should speak.

• Lead exceptional admissions journeys through personalized tours, information sessions, and enrollment dialogues that empower families to choose Alpha with confidence.
• Act as the primary ambassador for Alpha's flagship campus, welcoming media, international delegations, corporate partners, investors, education leaders, and other high-profile guests.
• Cultivate trusted partnerships with prospective families, learning their aspirations and illustrating how Alpha's approach enables students to achieve their full potential.
• Continuously enhance the flagship admissions journey by spotting opportunities to elevate every interaction and develop best practices scalable across the network.
• Collaborate closely with campus leadership, marketing, and admissions teams to guarantee every visitor experience mirrors Alpha's dedication to excellence.

• Managing applications from behind a desk with limited engagement. This is a prominent, relationship-centered role.
• Adhering to inflexible tour scripts or transactional enrollment methods. Every family and visitor warrants a deliberate, personalized approach.
• Dedicating your time to administrative documentation rather than connecting with prospective families and distinguished guests.
• Representing a single campus. Your contributions will shape the admissions benchmark for Alpha's growing network.

Design exceptional admissions and visitor experiences that position Alpha's flagship campus as the benchmark for educational excellence, driving enrollment while demonstrating the future of learning to families and influential visitors worldwide.

• 5+ years delivering premium, personalized service in settings where service quality directly influences brand reputation (education, luxury hospitality, premium membership, high-value services, or owner-operated businesses).
• Demonstrated ownership of a complete admissions, enrollment, or consultative client experience, spanning application, needs assessment, solution presentation, commitment, and onboarding.
• Demonstrated ownership of enrollment growth or comparable high-value customer‑acquisition objectives, including proactive lead generation, local market or community partnership development, and measurable conversion or growth results.
• Experience managing multiple, concurrent prospective clients or families across different pipeline stages using…