Maintenance Technician

Maintenance Technician 4

Location:

Georgetown, TX, US, 78626

Brand:
Optimum

Requisition # 12060

Under general supervision the Maintenance Tech 4 repairs and maintains the fiber and coaxial transport and distribution cable services including residential and business video, data, telephone, and security. As needed supports repair and maintenance of headend electronics and critical infrastructure equipment. Performs troubleshooting from the headend to the customer's electronic devices. Supports and mentors lower level technicians and fulfills service and installation as needed to exceed customer needs.

• Provides quality internal and external customer service reflecting the Company values
• Fulfills demand maintenance and preventive maintenance by troubleshooting and repairing the transport, trunk, and distribution networks from the Master Telecommunication Center (headend) to customer's electronic devices
• Maintains a unity gain network
• Fulfills FCC‑required network tests
• Serves as a mentor to other team members, providing instruction, support and direction
• Troubleshoots and repairs the distribution network from headend to customer's electronic devices
• Installs, tests and troubleshoots Company services including video, data and telephone from tap to customer electronic devices
• Represents Company to collect payments and equipment; secures appropriate customer signatures
• Uses small hand tools, power tools, meters, and other test equipment
• Participates in on‑call rotation
• Use company soft tools for troubleshooting and validation of restorations
• Other tasks may be assigned, as needed to support the infrastructure and team

• Internal applicants must have 12 months as a Maintenance Technician III
• External applicants must have a minimum of 12‑18 months‑’ outside plant technical experience; BDS certification preferred
• Experience maintaining the FTTH network including fiber splicing
• High school diploma or equivalent
• Home security installation experience preferred
• Valid driver’s license and driving record within Company standards
• Ability to obtain current DOT medical card and valid CDL where applicable; must comply with all applicable DOT requirements on a continual basis
• Qualified to obtain all necessary licenses required by the state in which he/she is installing and/or servicing security services (if applicable)
• Ability to comprehend and operate appropriate testing equipment (e.g., signal level meters, ohm meters)
• Ability to communicate in person and by telephone
• Must be able to lift 75 pounds
• Must be able to distinguish various colors
• Ability to perform required job functions in various weather conditions
• Requires working at heights up to 40 ft
• An “Activity Analysis” of the physical demands required to perform this job’s essential functions will be provided upon request and with an offer of employment
• Must pass a physical assessment of those physical demands post offer/pre‑employment and if returning to work following a leave of absence, conducted at the Company’s assessment vendor

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, national origin, religion, age, disability, sex, sexual orientation, gender identity, protected veteran status, or any other basis protected by applicable federal, state, or local law. The Company provides reasonable accommodations upon request in accordance with applicable requirements.