Assessment Specialist

Title

Assessment Specialist

Full time

Monday, Tuesday, Wednesday 7 am-7 pm

The Assessment Specialist is responsible for receiving inquiry calls and assisting the caller with scheduling a face‑to‑face assessment or triage to the appropriate community referral. The role includes assessing or ensuring assessment by a qualified mental health professional, screening for medical and behavioral emergency conditions, performing a comprehensive assessment and providing quality therapeutic care to patients seeking treatment for substance abuse, dual diagnosis, or psychiatric or emotional disorders.

The Specialist coordinates with the clinical team/on‑call physician to ensure these needs are met either at the facility or with other appropriate community providers, interprets treatment to patient and family to help reduce fear and other attitudes obstructing acceptance of care and continuation of treatment, and completes the administrative processes of admission and precertification of care with external payers as necessary.

• Facilitates response to a request for services, including the initial response, the assessment, and referral process, the designation of the appropriate level of care, admission into services, and appropriate follow‑up activity.
• Conducts initial evaluation, initiates the assessment, documents patient symptomology, functioning, and needs and provides information to MD for LOC determination.
• Demonstrates excellent customer service skills in assisting patients, physicians, visitors, and coworkers in a prompt and courteous manner.
• Possesses clear knowledge of Emergency Detention paperwork and processes and EMTALA.
• Maintains all preadmission and admission paperwork with accuracy, and completes all pre‑certification with insurance companies.

• Prior experience in a psychiatric healthcare facility working with adult and geriatric patients preferred. Must have strong clinical assessment skills.

• Education:
  
  Associate's Degree in Nursing Required or Master's degree in Social Work/Counseling required.
• License:
  Current clinical, social work, or RN license as required by state regulations.
• Certifications:
  
  CPR and De‑escalation certification required or obtained within 30 days of hire.

Rock Springs is an Equal Opportunity Employer. Rock Springs is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.