Shipping Coordinator

Our Team

You will work within the Shipping & Logistics team that coordinates daily outbound operations, carrier interactions, and customer-facing shipment requirements. The team partners closely with Customer Service, Warehouse Operations, and Billing to ensure on-time delivery and accurate invoicing. This role is 1st Shift coverage with availability needed up until 5pm depending on business needs.

• Own the integrity of outbound shipments: confirm contents, documentation, and carrier requirements before release.
• Coordinate shipping preparation and carrier handoff to meet schedule, cost, and service expectations.
• Maintain accurate records and systems of shipment status so stakeholders have visibility and invoices are correct.
• Resolve discrepancies and coordinate with Customer Service and Operations to remove shipment holds or address issues.
• Support continuous improvement by identifying recurring problems and suggesting process improvements.

• Compares physical goods to accompanying documents and reports discrepancies.
• Enters information into computer to generate packing lists and to record freight information for invoicing.
• Follows instructions on packing lists for all shipping criteria.
• Combines individual celled boxes into appropriate larger container for shipment.
• Assembles cardboard containers or selects preassembled containers.
• Affixes shipping labels, identifying information and/or shipping instructions onto crates or containers.
• Posts weight and shipping charges and affixes postage.
• Prepares and maintains appropriate documentation for each freight carrier.
• Processes all outgoing mail.
• Processes paperwork for foreign shipments and coordinates with customer service as needed.
• Maintains related records.
• Totals daily shipments and monitors shipments on hold status.

• High School Diploma, GED, or vocational/technical degree.
• Three months to two years of related experience or training, or equivalent combination of education and experience.
• Experience using CRT-based systems or comparable terminal/data-entry environments.
• Able to read and interpret safety rules, operating/maintenance instructions, and procedure manuals; able to write routine reports and correspondence.
• Basic numeracy: able to add, subtract, multiply, divide, compute rates, ratios, and percents; follow written, oral, or diagram instructions.

• Familiarity with international shipping paperwork (commercial invoice, customs forms, AES filing).
• Strong attention to detail with demonstrated record of reducing shipping errors.
• Experience working with multiple freight carriers and generating freight invoices.

Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength – focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance.

Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region.

Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. In order to comply with U.S. export control laws and regulations, this position requires applicants to either provide proof of U.S. citizenship or lawful permanent resident status or be eligible to receive an export authorization (a license) under the International Traffic in Arms Regulations and/or the Export Administration Regulations.