Telecommunications Billing Quality Analyst

Job Details

Job Location:

Company Headquarters
- Statham, GA
- Statham, GA 30666
Position Type:
Full Time
Education Level: 2 Year Degree

Travel Percentage :
Negligible

Job Shift: Day
Job Category:
Admin - Clerical

External

Title:

Telecommunications Billing Quality Analyst
Internal

Job Title:

Cable TV Finance Administrator

Shift: Day Shift

Location:

Statham, Georgia
Department:
Cable TV
Date Approved:
September 2026
Remote Work Eligible:
No

The position of Cable TV Finance Administrator is a regular, full-time exempt individual contributor role responsible for supporting invoice quality, billing accuracy and revenue integrity for telecommunications construction projects performed for assigned customers. Working closely with Construction Coordinators, Project Managers, field personnel, department staff, and authorized customer contacts, this position audits project records for billing readiness, validates job costs and supporting documentation, identifies and resolves discrepancies, monitors billing-quality trends, and helps ensure invoices are complete, accurate, timely, and compliant with company and customer requirements.

This position has an external job title of Telecommunications Billing Quality Analyst.

• Perform billing-quality review and invoice administration for assigned lines of business, including SDU, MDU, SMB, Spans, Metro E, Betterment, NJUNs, Hyper builds, and emergency work.
• Audit completed job packets and as-built records for billing readiness by validating work-order details, quantities, rates, approvals, customer requirements and supporting documentation. Document and resolve exceptions before invoice submission and project closeout.
• Review change-order estimates and approved changes for billing completeness, accuracy, authorization, and supporting documentation before invoicing.

• Reconcile completed project activity, costs, and as-built records to support accurate forecasting, audits, financial reviews, and timely project closeout. Maintain the supporting documentation required for billing and financial review.
• Maintains an organized audit trail, resolves missing or conflicting information with Construction Coordinators, and confirms that each project is financially ready for billing and closeout.
• Track outstanding documentation and reconciliation items through resolution, escalating material gaps or delays that could affect billing readiness or project closeout.

• Monitor invoice quality, billing status, aging items, rejections, credits, exceptions and variances. Investigate trends and provide actionable reporting to project and department leadership.
• Analyze recurring billing defects and root causes, recommend corrective actions, and support improvements to billing controls, documentation standards, workflows, reporting, and automation.

• Partner with Construction Coordinators, Project Managers, field personnel, department staff and authorized customer contacts to obtain missing information, resolve billing exceptions & provide timely status updates.
• Coordinate accurate, timely entry of project, cost, and billing data in designated financial systems and maintain clear status records for open billing exceptions and corrective actions.
• Perform other duties as assigned.

• Bachelor’s degree in Accounting, Finance, Business Administration, Construction Management, Information Systems, or a related field preferred. Two to three years of directly related experience in telecommunications construction billing, invoice quality assurance, finance administration, auditing, or project support is preferred.
• An equivalent combination of related education and directly comparable experience in billing, finance administration, construction coordination, job-cost review, or project support may be considered.

• Minimum of one year of experience in billing, invoice quality control, finance administration, construction project support, job-cost review, or a related role.
• Proficiency with Microsoft 365 applications, particularly Excel, Outlook, Teams, and SharePoint, and the ability to learn and use customer billing portals, project-management platforms, and job-cost or financial systems for billing analysis, document control, reporting, and project…