Office Manager AR AP Dispatch Backup MultiTerritory Operation

Benefits

• Competitive salary based on experience
• Health, dental, and vision insurance
• Life insurance
• Paid time off
• Stable weekday schedule
• Employee discounts
• Training & development

Summary We’re hiring an experienced Office Manager to support multiple service territories. This role focuses on AR/AP and office operations, with cross‑training in dispatch to provide coverage during absences or high call volume. This is a hands‑on role, not a people‑management position.

• Manage accounts receivable and accounts payable
• Create invoices, post payments, and assist with collections
• Reconcile bank and credit card accounts
• Maintain accurate financial and office records
• Enter jobs and process work orders
• Answer customer calls professionally
• Provide dispatch and scheduling coverage when needed
• Communicate job details with technicians and customers
• Order office supplies and support inventory tracking
• Help improve office processes to include creating and maintaining documentation of processes

• Learn dispatch and scheduling systems
• Step in during employee absences, vacations, or heavy call volume
• Support call flow and technician scheduling as needed
• Maintain service continuity across territories

• 4–5+ years of AR/AP, bookkeeping, or office management experience
• Service or field service industry experience preferred
• Quick Books or similar accounting software experience
• Strong Excel, Word, and Outlook skills
• Comfortable multitasking between accounting and dispatch support
• Detail‑oriented, organized, and dependable
• Strong communication and customer service skills