Case Manager Admin Assistant; HOPWA

The Southeast Health District, Coffee Wellness Clinic is seeking a highly qualified candidate to fill the full‑time, salaried position of Case Manager Administrative Assistant based in Douglas, GA.

Our mission at the Southeast Health District is to promote and protect the health of people in Southeast Georgia, wherever they live, work and play, uniting with individuals, families, and communities to improve and enhance their quality of life. We have clinic locations in 16 counties in Georgia, including Appling, Atkinson, Bacon, Brantley, Bulloch, Candler, Charlton, Clinch, Coffee, Evans, Jeff Davis, Pierce, Tattnall, Toombs, Ware and Wayne counties.

• Make a Professional Impact – Build your career where it matters and protect lives in the community where you live, work, and play.
• Enjoy Workplace Flexibility – Experience flexibility in how you work so you can be your best self for you and the people of Georgia.
• Work with a Dynamic and Diverse Team – Collaborate with employees who share ideas and leverage collective strengths.
• Achieve Career Longevity – Take advantage of opportunities for learning and development that support a long‑term career.
• Take Part in a Hands‑on Working Culture – Work in a unique culture of active engagement and problem‑solving, no matter your role.
• Feel Pride in Where You Work – Be part of making an impact in public health alongside dedicated people just like yourself.

Under general supervision, the Case Manager Assistant provides administrative and program support for the HOPWA program and related housing services. The position is responsible for answering incoming calls, assisting clients with housing‑related inquiries, and providing direct support to case managers through client communications, documentation management, and case file maintenance. It conducts intake assessments, annual reassessments, and recertifications to determine and maintain client eligibility, prepares and maintains accurate client records, and ensures all documentation complies with program and regulatory requirements.

The assistant assists clients in accessing housing resources, including rental assistance programs, shelter services, and public housing opportunities, and provides case management services for clients enrolled in supportive services‑only programs. Additional responsibilities include coordinating housing safety inspections, assisting with HOPWA audits and monitoring activities, preparing required reports, tracking program compliance, and supporting special projects and other program activities to ensure the efficient delivery of housing assistance services.

High school diploma or GED and two (2) years of job‑related experience.

• Associate’s degree
• Proficiency with Microsoft Office and electronic database or case management systems
• Strong customer service skills
• Experience in housing programs, social services, public health or human services
• Experience working with HIV/AIDS patients
• Bilingual

SEHD is an Equal Opportunity Employer.