Emergency Assistant

Emergency Assistant | Full-Time

Salary Range $15.00 - $17.00 Hourly Level Entry Position Type Full Time Job Shift Rotating Day & Evening Education Level High School

Travel Percentage None Category Admin
- Clerical

Do you crave a workplace that's full of life, laughter, and purpose? Do you have a heart of gold and a knack for making people smile? If you said YES, then Wesley Woods Senior Living might be your perfect match! We're searching for a superstar Emergency Assistant to join our amazing team. This is more than just a job; it's a chance to brighten the lives of our incredible residents.

Position Summary

Under the direct supervision of a supervisor assigned by the facility administrator, the Emergency Assistant provides security and emergency support, as well as general office assistance for the residents, staff, and grounds of the assigned facility.

Key Responsibilities

• Welcomes – Greets visitors and families at the security and reception desk as they enter the community.
• Directs – Instructs visitors/guests to sign in when entering the building and guides them to their destination.
• Communicates
  - Answers telephone, logs messages and/or requests for facility information according to the established policies and procedures. Provides light office support as needed; may distribute resident and staff mail.
• Responds – Responds to all emergency situations involving staff, visitors, residents, facility, grounds, or equipment problems. Notifies appropriate person (e.g., Administrator on call/Maintenance on call) according to established policies and procedures.
• Documents – Maintains logs and records of emergencies and unusual circumstances; maintains logs for nightly activities as appropriate.
• Secures – Ensures the building is secured by locking doors and conducting security checks according to established procedures, as appropriate.
• Sanitizes – Ensures to maintain a clean and sanitized reception area.
• Maintains
  - Retains knowledge of established emergency practices and procedures.
• Performs – Additional responsibilities assigned as required.

Minimum Qualifications

• High School Diploma or equivalent. Some college coursework preferred.
• Six months of experience working with the public and/or customer services.
• The ability to read, write and follow written and oral instructions in English.
• Experience in a retirement community preferred.
• Ability to lift up to fifty pounds; to bend, stoop and twist.
• Ability to stand and walk for long periods of time.

The above statements are intended to generally describe the work being performed by people to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills, required of the personnel so classified.

Wesley Woods Senior Living offers a comprehensive benefit plan to eligible team members to include health, dental vision, retirement benefits, short term disability, long term disability and paid time off.

All offers of employment with Wesley Woods are conditioned based upon completing and passing a background, drug test, and participating in vaccine programs (e.g., Flu, TB testing).

Wesley Woods does not discriminate in employment on the basis of race, color, religion, sex, sexual orientation, national origin, age, disability, or veteran/Reserve/National Guard status.