Front Desk Coordinator

Front Desk Co-ordinator

At Cloudera, we empower people to transform complex data into clear and actionable insights. With as much data under management as the hyperscalers, we're the preferred data partner for the top companies in almost every industry. Powered by the relentless innovation of the open source community, Cloudera advances digital transformation for the world's largest enterprises.

As a Front Desk Co-ordinator, you will:

• Cover reception desk from 08:30 - 4:30pm.
• Greet and direct visitors, vendors, and deliveries in a welcoming and professional manner and maintain the professional appearance of the reception area.
• Use visitor management tools (Envoy) to track office visitors and maintain office capacity.
• Receive, sort and scan incoming mail/packages using Envoy and schedule domestic and international shipments across EMEA.
• Respond to basic employee requests related to facilities through our ticketing system.
• Work with building security to manage temporary/ permanent building access and parking requests.
• Assist with office catering and kitchen vending programs, including accepting and displaying the twice per week office lunch delivery.
• Assist with meeting room set up for internal office events.
• Ensure the office is kept tidy and promptly escalate any issues with onsite services to management. e.g. housekeeping, pantry stock.
• Actively participate in weekly Facilities team meetings and our monthly global team call.
• Remain flexible as the company grows, responsibilities arise and shift.
• Perform other reasonable tasks & duties as and when they occur and being assigned (local & global Corporate Services Department).

Occasional Responsibilities

• Cover tasks in absence of the Office Coordinator during absences.
• Provide additional support for facilities projects as they arise, which includes (but not limited to) potentially working overtime on evenings and/or weekends.

We're excited about you if you have:

• Customer Service
  
  Skills:
  
  Enthusiastic about supporting colleagues and guests, with strong communication and interpersonal skills.
• Organizational
  
  Skills:
  
  Ability to multitask effectively, stay organized, and prioritize basic tasks.
• Tech-Friendly:
  Familiarity with programs like Gmail, Google Workspace.
• Desired but not required knowledge of;
  Slack, Jira, Coupa, Concur, Insight.
• Professional & Flexible:
  Positive attitude, adaptable, and capable of working independently with guidance.
• Language Proficiency:
  Fluent in both written and spoken English (additional languages are a plus).

What you can expect from us:

• Generous PTO Policy
• Support work life balance with Unplugged Days
• Flexible WFH Policy
• Mental & Physical Wellness programs
• Phone and Internet Reimbursement program
• Access to Continued Career Development
• Comprehensive Benefits and Competitive Packages
• Paid Volunteer Time
• Employee Resource Groups