OI Case Liaison​/Case Manager - Office - Decatur, GA; ADM

Employer:

State of Georgia, Department of Juvenile Justice.

Job Title:

OI Case Liaison / Case Manager – Central Office, Decatur, GA (ADM).

Under broad supervision, performs a wide range of office administration duties for assigned functions or program areas; may require research, investigation, drafting documents, and representing the program to internal and external customers.

• Process dispositions in a timely and efficient manner.
• Monitor the casefile approval process to meet deadlines.
• Process all external case file requests (legal, secure facilities, etc.).
• Ensure the OQA database is updated upon case closure.
• Store, arrange, index, and classify records.
• Facilitate the development of filing systems and maintain them to meet administrative, legal, and DJJ requirements.
• Devise and implement retention and disposal schedules.
• Oversee the management of electronic and/or paper‑based information.
• Maintain, review, and ensure the accuracy of record systems.
• Identify the most appropriate records‑management resources.
• Advise on and implement new records‑management policies and classification systems.
• Ensure compliance with relevant legislation and regulations.
• Standardize information sources throughout the organization or a group of organizations.
• Manage the transfer from paper to electronic records‑management systems.
• Resolve problems with information management using software and other resources.
• Act as a liaison for internal/external stakeholders, responding to inquiries and advising on case management.
• Ensure the timeliness and accuracy of ITS and OQA entries and investigative records.

• Ability to establish and maintain productive working relationships with agency staff and human resources personnel.
• Ability to work on multiple tasks and prioritize appropriately.
• Effective oral and written communication skills.
• Initiative and independent decision‑making to meet deadlines.
• Leadership, coordination, and team‑working skills.

• High school diploma or GED and four (4) years of job‑related experience; ortwo (2) years of experience at the lower‑level Admin Assistant 2 (GST
  051) or an equivalent position.

• Associate’s degree in Human Resources, Business Administration, or related field.
• Progressively responsible experience in case‑management systems such as Spillman.
• Experience in procurement processes.

• Normal office environment.
• Statewide travel periodically as required.
• Moderate lifting up to 15–30 pounds.

• Competitive salary and benefits, including health and dental insurance, retirement and savings plan options, paid holidays, vacation, and sick leave.
• Participation in the Total Rewards initiative to improve work environment and work/life balance.
• Eligibility for the Federal Public Service Loan Forgiveness Program.

All applicants will be subject to reference and background checks.

Equal Employment Opportunity. The State of Georgia does not discriminate on the basis of race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services. Qualified applicants may request reasonable accommodations during the application and screening process.