Admin Support - Madison

Administrative Support Professional

The Madison County Health Department is seeking an Administrative Support professional to join our team. This position provides essential clerical and administrative support to health department programs and serves as an important point of contact for patients and community members accessing public health services.

The ideal candidate is organized, dependable, customer-service focused, and comfortable working in a busy healthcare environment. This position requires strong attention to detail, effective communication skills, and the ability to manage multiple responsibilities while maintaining confidentiality and professionalism.

Job

Responsibilities include:

• Greeting and assisting patients, visitors, and community members in a professional and courteous manner.
• Performing front-desk and reception duties, including answering and routing telephone calls and responding to routine inquiries.
• Scheduling appointments and assisting with patient registration and intake processes.
• Performing WIC registration and providing clerical support for WIC and other health department programs.
• Entering and updating information accurately in applicable databases and electronic systems.
• Maintaining organized and accurate electronic and paper records, files, and documentation.
• Reviewing information and forms for completeness and accuracy.
• Assisting with filing, scanning, faxing, copying, correspondence, and other routine office functions.
• Communicating program requirements, procedures, and general information to patients and customers.
• Maintaining confidentiality of patient and other sensitive information in accordance with applicable requirements.
• Providing administrative support to management, clinical staff, and other health department programs as needed.
• Performing other related duties as assigned.

What We're Looking For:

• Excellent customer service and interpersonal skills.
• Strong verbal and written communication skills.
• Good interviewing, reading, and comprehension skills.
• Strong computer and data-entry skills.
• Attention to detail and numerical accuracy.
• Ability to maintain accurate and organized records.
• Ability to prioritize and manage multiple tasks in a fast-paced environment.
• Ability to work effectively both independently and as part of a team.
• Professionalism and discretion when handling confidential information.

Why Join the Northeast Health District?

As an Administrative Support professional with the Madison County Health Department, you will join a dedicated team of public health professionals working to protect and improve the health of the communities we serve. This position offers an opportunity to provide meaningful support to patients, families, clinical staff, and public health programs while contributing to the overall mission of the Northeast Health District.

Minimum Qualifications:

High school diploma/GED and two (2) years of general office or administrative experience.

Preferred Qualifications:

Medical experience and bilingual skills preferred.

Employee Benefits:

• 13 paid holidays
• Generous annual and sick leave
• Health, dental, vision, and life insurance options
• State retirement and savings plans
• Opportunities for continuing education and professional development

Additional Support Programs:

• Physical activity breaks
• Worksite wellness program
• Employee Assistance Programs
• Employee discounts

No phone calls, applications accepted ONLINE ONLY through the link posted.