Sales Admin Assistant

Reports to:
Sales Manager
Effective Date: 9/22/2026

Job Summary:

The Sales Administrative Assistant provides administrative and organizational support to the sales team to help ensure smooth and efficient daily operations. This position assists with customer communication, preparing quotes and sales documents, processing orders, maintaining customer records, scheduling, and coordinating with internal departments.

The ideal candidate is organized, detail-oriented, dependable, and comfortable communicating with customers and team members. Strong computer skills, attention to detail, and the ability to prioritize multiple tasks are important for success in this role.

Duties/Responsibilities:

• Order Processing: Receive, review, verify, and accurately process purchase and online sales orders. Ensure all required information is complete and follow up on any discrepancies or missing details.
• Phone & Customer Support: Answer and respond to incoming customer phone calls and emails in a professional, friendly, and timely manner. Assist customers with questions, provide basic product and order information, resolve routine concerns, and collect missing information needed to complete orders.
• Database Management: Maintain accurate customer accounts, contact information, order details, and transaction history within the company's CRM system.
• Sales Reporting: Compile weekly and monthly sales data, reports, and performance metrics to support management's decision‑making and sales planning.
• Team Coordination: Assist with scheduling meetings, managing calendars, preparing presentations and other sales materials, and coordinating with shipping, logistics, and other internal departments.
• Administrative Support: Provide general administrative assistance to the sales team and help ensure daily sales operations run smoothly and efficiently.
• Accuracy and Confidentiality: Maintain accurate records and handle customer and company information with professionalism and discretion.

Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Required Skills/Abilities:

• Proficiency in Microsoft Office, particularly Word and Excel.
• Familiarity with CRM software, such as Sage or similar platforms.
• Excellent verbal and written communication skills.
• Strong organizational and time‑management skills.
• Exceptional attention to detail and accuracy.
• Ability to manage multiple tasks and priorities while meeting deadlines.
• Ability to work effectively both independently and as part of a team.
• Professional and customer‑focused approach to communication.

Education and Experience:

• High school diploma or equivalent required.
• 1 to 3 years of experience in administrative support, customer service, or sales operations.

Position Type | Work Schedule

Job Type: Full Time

Work Schedule: Monday – Friday | 8:30am to 5:30pm, weekends as needed.

Travel Required: none

Curbs-Plus, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.