German Speaking Support Coordinator

German Speaking Support Coordinator

At Vodafone, we're working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth.

With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient.

This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. We work with customers across 28 countries from 10 VOIS locations:
Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.

We are seeking a highly organised and proactive Support Coordinator to enable smooth administrative and operational activities across commercial teams. The role focuses on supporting partner management, marketing, customer value management, and sales-related functions through coordination, reporting, budgeting support, and stakeholder collaboration.

• Coordinate and support day-to-day departmental operations, including organising meetings, preparing agendas, and following up on action points
• Manage administrative processes such as shopping cart creation, tracking, and maintaining process accuracy
• Monitor budgets (including OPEX and payroll elements), prepare reports, and contribute to monthly budget review discussions
• Provide system support across tools such as SAP, Fieldglass, and Flexforce, including reporting and tracking activities
• Support onboarding and offboarding activities, including asset coordination and acting as a team buddy for new joiners
• Assist in organising internal workshops and external partner events, including agenda preparation and coordination
• Create presentations, documentation, and meeting minutes to support decision-making
• Support sales-related activities such as partner coordination, reporting, analytics preparation, and documentation updates
• Manage non-for-resale (NFR) processes with external partners, ensuring availability of demo equipment
• Ensure effective communication with internal and external stakeholders at various organisational levels

Highly organised with strong attention to detail and the ability to manage multiple priorities

Proactive and solution-oriented, with strong collaboration skills

Comfortable handling confidential information with discretion

Skilled in project coordination and administrative processes

Confident communicator with strong interpersonal awareness and professional presence

Proficient in MS Office tools, especially PowerPoint and Excel

Fluent in English and German, with German being essential for this role

Familiar with tools such as SAP, Fieldglass, and Flexforce

Able to prioritise tasks effectively and make informed decisions when handling requests

Opportunity to work across diverse commercial and sales support functions

Exposure to international stakeholders and cross-functional collaboration

Development in financial tracking, reporting, and operational coordination

Experience with enterprise tools such as SAP and Salesforce-related processes

A structured environment to build organisational and…