Provider Adoption​/Onboarding Specialist

Position: Provider Adoption / Onboarding Specialist
Location: Minnesota

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Position Summary This role within Interoperability is responsible for driving provider adoption and onboarding of clinical data connections within an assigned region. The role works closely with Network, providers, and internal teams to move providers through onboarding, strengthen adoption, resolve barriers, and improve performance. This person serves as a key execution lead for provider engagement in the region by advancing connection opportunities, coordinating onboarding activity, and keeping work moving across provider-facing and internal partners.

The role translates enterprise priorities into practical execution plans that improve provider adoption, reduce administrative burden, and support current Interoperability priorities.

Responsibilities Drive provider adoption and onboarding of Interoperability clinical data connections within an assigned region

Lead provider engagement activities, including outreach, introductory conversations, implementation meetings, provider-facing calls, follow-up communications, and activation support

Communicate connection opportunities, capabilities, and value to strengthen provider understanding and adoption

Build strong working relationships across Interoperability, Network, Provider Experience, and other internal teams to align on provider needs, priorities, and execution plans

Coordinate onboarding activity across providers and internal teams to keep work on track and maintain progress toward activation

Maintain tracking, reporting, and communication processes that support onboarding progress, connection status, and stakeholder visibility

Share dashboards, scorecards, and performance insights with providers and internal stakeholders to highlight opportunities, inform decisions, and support better outcomes

Drive barrier resolution by coordinating with internal partners, surfacing issues, and helping move stalled work forward

Identify workflow inefficiencies and support process improvements that simplify work and improve provider and internal team experience

Apply strong project management discipline to manage competing priorities, coordinate across work streams, and advance execution

Support regional initiatives aligned to current Interoperability priorities, including efforts such as the Aetna Forward Program Qualifications Strong  partnership, collaboration, communication, negotiation, and relationship management skills, with the ability to work effectively across providers, Network, internal business partners, and senior leaders

Strong project management skills, including planning, prioritization, coordination, and management of multiple initiatives across competing timelines

Experience maintaining tracking, reporting, and communication processes and using performance data to support stakeholder discussions and business decisions

Demonstrated strength in problem solving, process improvement, and navigating ambiguity in a cross-functional environment

Knowledge of Electronic Health Record systems, Health Information Exchange concepts, and the health insurance industry

Experience driving provider onboarding and engagement, including outreach, meeting coordination, provider communications, and activation support preferred3+ years' experience in healthcare, insurance or healthcare consulting and/or completion of General Management Development Program (GMDP) with a combination of other relevant experience

Education

Bachelor's degree in business, healthcare administration, health information management, public health, or a related field preferred

Anticipated Weekly Hours
40

Time Type Full time

Pay Range The typical pay range for this role is:$54,300.00 - $This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical,…