Supervisor, Production - 4th Shift

Job Summary

Carter’s Inc. is the largest North American apparel retailer for babies and young children, encompassing the Carter’s, Osh Kosh B’gosh, Skip
* Hop, and Little Planet brands. We value inclusion, innovation, and continuous learning. This role is a Supervisor position within our operations, based in the Braselton office.

A Supervisor leads a functional department within a shift structure, empowering 20-35 direct reports. Responsibilities include building relationships, driving culture, ensuring operational execution, and maintaining a customer‑focused, business‑minded approach.

• Demonstrate Carter’s core values and support the departmental culture.
• Build partnerships across shifts, peers, and team members to maximize performance.
• Resolve team member concerns through reporting, investigation, follow‑up, and discipline processes.
• Provide clear expectations, continuous feedback, and development to build trust.
• Coach team members for growth, recognize achievements, and address performance with HR and management.
• Act as a servant leader, demonstrating empathy and awareness of individual team needs.
• Maintain a safe work environment by participating in all safety‑related meetings and initiatives.

• Plan daily/weekly activities, communicate objectives, and make immediate operational decisions to meet KPIs.
• Ensure continuous production and productivity to achieve individual and process objectives.
• Drive continuous improvement initiatives that enhance customer experience, efficiency, and cost control.
• Monitor production volume needs and adjust resources accordingly.
• Maintain accurate associate timecards, payroll coding, and payroll records.
• Identify cross‑training needs and provide tools and equipment for effective operations.

• Maintain inventory accuracy to improve customer experience and make data‑driven decisions.
• Operate with a customer mindset, avoiding short cuts that affect quality, accuracy, or integrity.
• Deliver inventory results to reduce shortages, damages, and improve sales and productivity.
• Develop and manage budgets for labor planning and supplies to meet financial objectives.

• Servant leader with strong listening and communication skills.
• Accountable, maintaining high standards for self, associates, and peers.
• Problem‑solving ability, making sound business decisions and proactively mitigating issues.
• Experience working in a distribution center; willing to work overtime and holidays as needed.
• Physical ability to lift up to fifty pounds intermittently and stand or walk for long periods in varying temperatures.

• BS/BA degree in a related field (preferred).
• 3–5 years of managerial level experience, preferably 1–3 years in apparel distribution.
• Prior experience in an automated distribution center (preferred).
• Availability to work in a multi‑channel, multi‑shift, high‑volume distribution environment.
• Flexibility to work different shifts and extended hours based on business needs.

We offer multiple development paths, including Carter’s University, Toastmasters, mentorship programs, and more to support your growth.

NOTE:

This job description is not all‑inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in this job description.

Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.