Business Analyst

Business Analyst

The Business Analyst is a leading professional who is expected to deliver new insight and lasting business value by leveraging the many systems, analytics and business opportunities offered by cutting edge technology. The incumbent contributes to end-to-end integration and proactively manages updates from a business transformation leadership perspective, utilizing skills and knowledge of the relevant area. The incumbent leads client-facing design sessions and related change management for the on-going renovation of work practices, their streamlining and simplification;

to do so, liaises with all relevant stakeholders to document procedures, brings awareness of procedure changes, and supports process reconfiguration to help transform the Organization from a largely transactional model to a strategic business partner for field operations and senior management. S/he will be working closely with all relevant stakeholders to enhance the use of state of the art technology within the Area of Responsibility (AoR).

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.

Duties include recommending functional and technical solutions for new or amended technologic services, ensuring end-to-end integration of business processes across systems within the AoR, and conducting business analysis to improve the value of systems as a strategic partner for field operations and senior management.

Minimum qualifications include 6 years of relevant experience with an undergraduate degree, or 5 years with a graduate degree, or 4 years with a doctorate degree. Essential experience includes at least 3 years in an international capacity directly relevant to the functions of this position. Desirable experience includes extensive knowledge of ERP systems or other complex business applications.

The desired candidate profile includes demonstrated competencies in service delivery, experience in managing supply master data, strong expertise in database management, and varied experience in the area of ERPs including implementation, business analysis, fit-gap analysis, data analysis, configuration migration, enhancement and customization, as well as product support and documentation.