Kinetic Project Manager I​/II - MDU Fiber Delivery

Project Manager - MDU Fiber Delivery

The Project Manager - MDU Fiber Delivery is responsible for managing the end-to-end delivery of fiber services for Multi-Dwelling Unit (MDU) projects from post-sale handoff through service activation and closeout. This role is accountable for coordinating cross-functional activities, tracking milestones, managing risks and dependencies, and ensuring projects are delivered on time, within budget, and in alignment with company quality standards.

This position plays a key role in supporting Uniti's growth in the MDU vertical by driving disciplined execution, improving delivery consistency, and helping create a scalable, repeatable model for fiber deployment. The Project Manager partners closely with Sales, Engineering, Construction, Operations, Service Delivery, contractors, and property stakeholders to support successful customer outcomes.

• Manage assigned MDU fiber delivery projects from sales handoff through activation and project closeout
• Develop and maintain project plans, timelines, milestones, and status reporting for active projects
• Coordinate with MDU Sales, Engineering, Construction, Operations, Service Delivery, and external partners to support execution
• Track and manage project scope, risks, dependencies, constraints, and action items throughout the delivery lifecycle
• Ensure project activities remain aligned to committed timelines, approved budgets, and quality expectations
• Proactively identify and escalate issues that may impact delivery, customer commitments, or activation dates
• Facilitate cross-functional communication and accountability to remove blockers and maintain project momentum
• Monitor project progress and maintain accurate documentation of status, milestones, and key decisions
• Support service readiness and activation planning to ensure successful customer turn-up
• Partner with contractors, property managers, and other third parties to coordinate access, approvals, and delivery requirements
• Contribute to continuous improvement efforts by identifying process gaps, recurring issues, and opportunities to improve delivery performance
• Support reporting on key operational metrics such as on-time delivery, milestone adherence, activation interval, and held order trends

• Degree or certification in Business, Operations, Project Management, Engineering, or a related field, or equivalent relevant experience
• Experience in project coordination, project management, service delivery, telecommunications, operations, or a related business environment
• Experience working across teams or functions to coordinate work, manage timelines, and drive execution
• Working knowledge of project planning, milestone tracking, risk management, and status reporting
• Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment
• Strong written and verbal communication skills
• Ability to work effectively with internal teams, external partners, and stakeholders across multiple levels of the organization

• Experience in fiber delivery, broadband deployment, telecommunications, or field operations.
• Experience supporting MDU, construction, infrastructure, or service delivery projects.
• Experience working with contractors, vendors, property managers, or other external partners.
• Familiarity with delivery performance metrics and process improvement.
• Project management certification or training is a plus.

• Strong project coordination and execution skills.
• Strong communication and stakeholder management skills.
• Ability to manage multiple projects, priorities, and deadlines.
• Strong problem-solving and critical thinking skills.
• Ability to identify risks, escalate issues, and drive follow-through to resolution.
• Strong attention to detail and organizational discipline.
• Ability to work in a cross-functional environment with shared accountability.
• Customer-focused mindset with strong commitment to quality and delivery performance.

• On-time delivery performance
• Milestone attainment
• Accuracy and timeliness of project reporting
• Effective management of risks, blockers, and dependencies
• Reduction in delivery…