Visual Information Specialist (Multimedia)
Listed on 2026-08-11
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Creative Arts/Media
Computer Graphics / 3D / Animation, Graphic Designer, Video Production
Please see announcement on USAJOBS for available locations.
SummaryOrganizational
Location:
This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Training and Development for the following locations: 2 - U.S. Border Patrol Academy
- Artesia, New Mexico 2 - Field Operations Academy
- Glynco, Georgia Additional selections may be made for other organizational divisions and/or units within the duty location(s) listed above.
This position starts at a salary of $61,722.00 (GS-09, Step
1) to $97,087.00 (GS-11, Step 10) with promotion potential to $97,087.00 (GS-11 Step 10). GS Salary:
Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the 'Rest of United States' pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position. Please visit this link to view special pay rate charts. Major duties:
Assist in planning, designing, and developing visual and multimedia products (for example, 2D graphics, introductory 3D elements, motion graphics, and visual assets) that support CBP training and informational programs and align with approved concepts, scripts, and storyboards. Producing routine graphic design and layout products using standard software tools and templates, including title cards, icons, charts, diagrams, presentation graphics, and other visual components that comply with CBP branding, style, and accessibility requirements.
Supporting animation, compositing, and video graphics production by assembling and integrating visual assets, applying basic transitions and keyframed motions, and synchronizing graphics with audio, captions, and other media elements using non-linear editing or compositing software. Providing technical and production support by preparing and maintaining project files and asset libraries, performing basic rendering and file conversion, packaging products for deployment to learning management systems or internal networks, and assisting with routine setup and use of studio or field equipment.
Participating in project meetings with supervisors, senior multimedia staff, instructional designers, and subject matter experts to gather requirements, report status on assigned tasks, clarify expectations, and incorporate feedback into revised visual and multimedia products. CBP employees demonstrate the highest level of commitment to protect and serve the United States of America and to exemplify the CBP Core Values of Vigilance, Service to Country and Integrity.
Learn more about CBP's mission, core values and careers at https://(Use the "Apply for this Job" box below)./about
You must be a U.S. Citizen to apply for this position. Males born after 12/31/1959 must be registered with Selective Service. Primary U.S. residency for at least three of the last five years (additional details below). All pre-employment processes will be conducted in English. You may be required to pass a background investigation. CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures.
As an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards. Your conduct will be subject to the
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