Front Desk Agent; PM Shift​/Part-time

Why You’ll Love Working Here

• Free employee meals
• Resort discounts and perks
• Beautiful mountain work environment
• Friendly, supportive team culture
• Opportunities to grow in hospitality
• Every day is different and rewarding

Managed by Coral Hospitality, a leading hospitality management company in the Southeast, Brasstown Valley Resort & Spa is known for exceptional guest experiences, luxury accommodations, championship golf, spa services, horseback riding, and year-round mountain activities.

As a Front Desk Agent, you’ll be the first smile guests see when they arrive and the friendly face they remember when they leave. You’ll help create incredible stays by delivering outstanding service, assisting with reservations, answering questions, and ensuring each guest feels genuinely welcomed.

This is a great opportunity for someone who enjoys working with people, thrives in a fast-paced environment, and takes pride in providing excellent customer service.

• Welcome guests with warmth and professionalism
• Handle check-ins and check-outs efficiently
• Assist with reservations, phone calls, cancellations, and guest requests
• Provide information about resort amenities and local attractions
• Help create positive guest experiences from arrival to departure
• Maintain accuracy with cash handling and billing procedures
  
  Work closely with teammates to support smooth daily operations
• Adapt to a flexible schedule that supports resort operations

• Customer service or hospitality experience preferred
• Friendly personality with strong communication skills
• Professional, dependable, and team-oriented attitude
• Comfortable using computers and handling multiple tasks
• Flexible schedule, including weekends and holidays as needed
• Positive attitude and willingness to help wherever needed
• Ability to work 1:00pm-9:00pm and 3:00pm-11:00pm
• Must have availability to work weekends