Administrative & Reservations Coordinator

Part-Time Administrative & Reservations Coordinator St. Simons Island, GA (Remote/Hybrid, ability to get onto the Island) Part-Time | 27-30 Hours/Week | $20/hour

At Covenant Property Management
, we believe exceptional hospitality starts behind the scenes. We're looking for a highly organized, detail-oriented team member who enjoys keeping things running smoothly while providing outstanding service to guests and property owners.

This role is split between administrative support and reservations/leasing, making it perfect for someone who enjoys variety and thrives in a fast-paced environment.

The ideal candidate enjoys creating order out of chaos, communicates with warmth and professionalism, catches the small details others miss, and genuinely want
to support the team and keep operations running smoothly. On reservations days, they are energized by filling vacancies, converting inquiries into bookings, and maximizing occupancy.

Monday: 8:00 AM – 12:00 PM

Tuesday: 8:30 AM – 5:00 PM

Thursday: 8:00 AM – 12:00 PM

Friday: 8:00 AM – 12:00 PM

• Process and organize company documentation
• Maintain digital files and records
• Assist with reporting and data entry
• Monitor shared inboxes and route requests to the appropriate team members
• Help maintain internal systems and SOPs
• Assist leadership with special projects
• Keep internal communications and records organized
• Perform various administrative duties as needed

• Drive revenue by converting guest inquiries into completed reservations and signed leases while maximizing occupancy.
• Respond promptly to reservation and leasing inquiries
• Assist guests through the booking process
• Communicate specific needs for each reservation with operations, housekeeping, and field inspectors to ensure a smooth stay or move-in.
• Answer phone calls, emails, and text messages professionally
• Coordinate reservation changes and cancellations
• Maintain accurate availability and ensure all short-term and long-term rental platforms are up to date.
• Help maximize occupancy through exceptional guest communication
• Coordinate property tours for prospective long-term renters.
• Work closely with the Operations and Sales teams
• Provide a luxury-level customer experience from inquiry through booking

• Exceptionally organized
• Detail-oriented and accurate
• Friendly, professional, and confident communicating with guests/team members
• Comfortable juggling multiple priorities
• Tech-savvy and ability to learn new software quickly
• Reliable and dependable
• Calm under pressure
• Hungry, self-motivated, and always looking for ways to contribute
• Driven by results and excited to help maximize occupancy by turning inquiries into bookings
• Passionate about delivering exceptional hospitality

• Previous administrative experience
• Customer service, hospitality, or reservations experience
• Strong written and verbal communication skills
• Experience with Breezeway, Streamline and Google Workspace
• Ability to work independently while collaborating with a team

Property management experience is a plus, but not required.

At Covenant Property Management, we're committed to creating exceptional experiences for both our guests and homeowners while building a culture our employees love being part of.

• Integrity
• Generosity
• Accountability
• Teamwork

When you join Covenant, you'll become part of a growing company where your work truly makes an impact.

Covenant Property Management is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all qualified applicants and employees and do not discriminate on the basis of race, color, religion, sex, pregnancy, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law.

Employment decisions are based on qualifications, skills, experience, performance, and the needs of the business.

Pay: $20.00 per hour

• Work Location:
  
  Hybrid remote in Saint Simons Island, GA 31522