Pediatric Front Desk Specialist – Patient

Dogwood Pediatric Dentistry is seeking a friendly, professional, and highly organized Front Desk Receptionist to join our team. This role is the first point of contact for our patients and families, setting the tone for a positive dental experience. The ideal candidate is compassionate, detail-oriented, and thrives in a fast-paced pediatric dental environment.

Greet patients and families warmly upon arrival, ensuring a welcoming atmosphere.

Answer phone calls, emails, and inquiries in a professional and timely manner.

Assist patients with scheduling, rescheduling, and confirming appointments.

Provide clear instructions regarding paperwork, insurance, and office policies.

Maintain confidentiality and sensitivity when handling patient information.

Dogwood Pediatric Dentistry is seeking a friendly, professional, and highly organized Front Desk Receptionist to join our team. This role is the first point of contact for our patients and families, setting the tone for a positive dental experience. The ideal candidate is compassionate, detail-oriented, and thrives in a fast-paced pediatric dental environment.

• Greet patients and families warmly upon arrival, ensuring a welcoming atmosphere.

• Answer phone calls, emails, and inquiries in a professional and timely manner.

• Assist patients with scheduling, rescheduling, and confirming appointments.

• Provide clear instructions regarding paperwork, insurance, and office policies.

• Maintain confidentiality and sensitivity when handling patient information.

• Verify and update patient records accurately in the dental software system.

• Collect payments, process billing, and provide receipts as needed.

• Assist with insurance verification and claims submission.

• Maintain an organized and clean reception area.

• Support clinical staff with daily office operations as needed.

• High school diploma or equivalent required

• Previous experience in a dental or medical office is highly desirable, pediatric experience a plus.

• Strong computer skills and experience with dental software (Dentrix, Eaglesoft, Open Dental, etc.) preferred.

• Excellent verbal and written communication skills.

• Ability to multitask, stay organized, and remain calm under pressure.

• Compassionate and caring toward children and families.

• Professional appearance and demeanor.

• Strong attention to detail and accuracy.

• Positive, team-oriented attitude.

• Typical hours:
  Monday – Friday

• Competitive hourly wage based on experience.

• PTO, holiday pay, and growth opportunities available after eligibility period.

At Dogwood Pediatric Dentistry, our mission is to create a positive and fun dental experience for children while providing exceptional care. We value teamwork, professionalism, and compassion in every aspect of our work.

This is a full time position

Visit Careers at MaKai Consulting, LLC (HR Done Right)

Personal Information
* First name

* Last name

* Email

* Address

* City

* State

* Zip code
Attachments
* Attach your Resume Attach Dropbox Attach a Cover letter Attach Dropbox Other Information
* Do you have Dental Experience at the front desk or as a treatment coordinator?
* Have many years of Dental Experience do you have?
* What Dental EMR Systems have you used? Ie:
Dentrix, Eagle Soft, Curve
* How important is non-toxic culture?
* Do you have a growth or fixed mindset?
* What city do you live in?
* What would you hope to be paid?
* Do you have reliable transportation?