Dental Office Assistant - Business Assistant

Business Assistant Dental Receptionist | Starr's Mill Dental Care

Starr's Mill Dental Care is looking for a Dental Receptionist to join our welcoming and patient-focused team!

We're seeking a positive, detail-oriented professional who enjoys providing exceptional patient care and keeping the front office running smoothly. If you have dental and insurance experience and are eager to learn and grow, we'd love to meet you!

• Full-time opportunity
• Monday - Thursday
• 8:00 AM - 5:00 PM
• Enjoy a consistent schedule with Fridays off!

• Previous dental office experience preferred
• Insurance verification and dental benefits experience
• Positive attitude and team-first mindset
• Strong attention to detail and organizational skills
• Excellent communication and customer service abilities
• Willingness to learn and grow within the practice
• Dependable, professional, and patient-focused

• Supportive and collaborative team environment
• Opportunity for professional growth and development
• Modern practice focused on exceptional patient care
• Consistent full-time schedule with a great work-life balance

If you're passionate about creating outstanding patient experiences and are ready to be part of a great team, we'd love to hear from you!

Heartland Dental was recently recognized by Newsweek for two awards:
America's Greatest Workplaces and America's Greatest Workplaces for Diversity in 2024. These prestigious honors come after the organization was reviewed among 1.5 million large and mid-sized companies in a nationwide study and achieved a 5-star rating for both awards.

• Greet and welcome patients as they enter the officeto create a great first impression of our team
• Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
• Utilize Dentrix for patient scheduling and records
• Schedule and confirm appointments for multiple providers in the office
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
• Post insurance and patient payments and process accounts receivables
• Review treatment plan fees and payment options with patients
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential

• Competitive benefits including health insurance, retirement savings plans, six paid holidays,and PTO (paid time off)
• Front loaded education and training, providing youtheopportunity to develop to your full potential
• Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential
• Access to on-demand Daily Pay

• Experience working in a fast-paced and customer-centric environment
• Excellent communication and organizational skills
• The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.

• 1+years of experience in a dental or medical setting
• 1+years of experience with insurance billing and accounts receivable
• Dentrix or other dental software experience

• Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position
• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times
• Availability to attend virtual training sessions (or in-person) periodically throughout the year
• As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork…