Associate Market Clinical Director

Associate Market Clinical Director

The Associate Market Clinical Director directly supervises, performance manages, and trains Clinical Directors within an assigned market, overseeing center performance objectives, P&L, growth, and culture.

• Direct accountability for clinical outcomes and day‑to‑day management of Medical Directors across multiple centers within the assigned market.
• Ensure successful clinical operations and meet or exceed market earnings plans.
• Manage, mentor, and coach Medical Directors to deliver outstanding clinical outcomes.
• Oversee talent development of PCPs, NPs, and Medical Directors, including physician shadowing, 1:1 coaching, leadership development plans, and performance management.
• Cultivate a center‑level physician culture aligned with the Chen Med core model, values, behaviors, and service standards.
• Assist Clinical COE in training new practitioners within assigned centers.
• Participate in recruiting and interviewing PCP and specialist candidates.
• Partner with Clinical COE and Talent Acquisition to support the clinical talent lifecycle, including hiring, managing, and mentoring physicians.
• Develop and nurture relationships with payers, specialists, the community, and hospitals, and support a local social media presence.
• Monitor and support overall market culture, responding promptly to workplace concerns.
• Review and approve center‑level referrals and provide backup for market referral and delegated utilization authorizations.
• Other duties as assigned and modified at the discretion of the Regional President, including:
• Assist the Regional President with market quality and performance improvement initiatives.
• Oversee monthly scorecard reviews and collaborate with Clinical Leadership for quarterly clinical metric analysis.
• Provide training to other Chen Med entities as needed.
• Develop deep relationships with providers and key stakeholders in the market.
• Leverage local market dynamics to drive clinical initiatives and build credibility and trust.
• Assist with cost reduction and market clinical strategies.
• Deliver outstanding clinical outcomes and service to patient panels as a PCP (20%).

• Customer focus – Build strong customer relationships and deliver customer‑centric solutions.
• Demonstrate self‑awareness – Use feedback and reflection to gain insight into strengths and weaknesses.
• Ensure accountability – Hold self and others accountable to meet commitments.
• Drive results – Achieve results even under tough circumstances.
• Develop talent – Grow people to meet both career and organizational goals.
• Drive engagement – Foster a climate where people are motivated to help the organization achieve its objectives.
• Interpersonal savvy – Relate openly and comfortably with diverse groups.

• Excellent clinical skills.
• Knowledge and experience in a managed care delivery system.
• Knowledge of clinical outcomes and quality improvement processes.
• Experience in population risk management or complex chronic disease care management.
• History of being a natural teacher to fellow physicians.

• Good analytical skills.
• Ability to build relationships with external organizations.
• Conflict management and resolution skills.
• Proficiency in Microsoft Office Suite products, including Excel, Word, PowerPoint, and Outlook.
• Comfortable with the electronic medical record (EMR) and keyboarding.
• Ready to travel locally, regionally, and nationally up to 30% of the time.
• Spoken and written fluency in English.
• Independent judgment is required for this job.

• MD or DO in Internal Medicine, Family Medicine, Geriatrics, or a similar specialty required.
• Minimum of 2 years’ clinical experience required; 3 years preferred.
• Strong preference for at…