Fulfillment Center Training Coordinator

As the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, we like to do things a little differently. First, you need to understand and demonstrate our Core Values with safety being your first priority . That’s key. But we’re also looking for unique enthusiasm, high integrity, courage to embrace change…and if you know a few jokes, that puts you on the top of our list!

Do you have a genius-level knowledge of original equipment manufacturer parts? If not, no problem! We’re more interested in passionate people with fresh ideas from different backgrounds. That’s what keeps us at the top of our game. We’re proud that our workplace has been recognized for its growth and innovation on the Inc. 5000 list 15 years in a row and the Crain’s Fast 50 list ten times.

We are honored to be voted by our Chicagoland team as a Chicago Tribune Top Workplace for the last four years.

If you’re ready to roll up your sleeves, go above and beyond and put your ambition to work, all while having some fun, let’s chat –

• Team member appreciation events and recognition programs
• Volunteer opportunities
• Casual dress code
• On-demand pay options:
  Access your pay as you earn it, to cover unexpected or even everyday expenses
• All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away – don’t worry, we’ve got you covered.
• Safety s hoes reimbursement program
• Holiday pay and opportunities for overtime
• We offer forklift training programs
• Free food! We offer free snacks and drinks to show our appreciation to our team members

As the Fulfillment Center Training Coordinator (Internally known as Study Buddy), you will create a path for new team member training. You will get to know our systems and best practices closely and become an expert at teaching others how to navigate them as well. You will train new team members on our DC processes and systems and coordinate with our subject matter experts for content, all while geeking out on the details and ensuring a measurable training experience is delivered.

When you are not training up new hires, you will have your hands in training projects which contribute to the larger strategic vision of Parts Town!

• Train all new Fulfillment Center team members on the fundamentals of providing a top-notch experience to all customers! This includes systems, safety best practice, the Parts Town culture, basic part knowledge – anything needed to get up our new members and running
• Provide measurable and in-depth documented feedback to DC leaders and the Training Team throughout the training
• Collaborate with the Training Team to actively research curriculum and create content for new hires, continuing education training and train the trainer
• Partner with the Training Team to manage or create technology solutions to more efficiently train or retrain team members using asynchronous means with tracking capabilities
• Seek and gather information from management and the Training Team, team members and all FC zones regarding the effectiveness of completed training courses and constantly seek to improve
• Create tools to evaluate comprehension and retention of knowledge, adjusting training content and timeline for FC team members as needed
• Schedule and conduct meetings with management to proactively identify new Parts Town specific processes in need of additional instruction (ex: ongoing training, retraining, safety or best practices)
• Take ownership of the new hire process including scheduling and communicating with new hires and management alike

• You have previously performed the duties of a Training Coordinator, Trainer, or educator on a team and have received rave reviews
• You’re an…