Water Treatment Support Specialist IV

Human Resources Generalist/Senior Recruiter at MIURA AMERICA CO., LTD.

Company Background

Founded in Japan in 1927, Miura has grown into one of the world’s largest industrial boiler manufacturers. Forward-thinking companies seeking to better manage thermal energy and water, conserve resources, reduce emissions, and save money have turned to Miura’s industry-leading Complete Solutions & Lifecycle Partnerships (CSLP).

Miura Group holds a strong leadership position in both Asia and the United States, recognized globally for our commitment to excellence, innovation, and efficiency in technology and service. With over 6,000 employees across 17 countries, we are advancing our global presence while maintaining a strong local focus in every market we serve.

In the U.S., Miura America proudly manufactures boilers in Rockmart, Georgia, supported by sales and service offices nationwide. Our continued growth is fueled by partnerships with more than 20 manufacturers’ representatives and robust direct sales channels. We are also deepening our investment in the U.S. market through a series of recent acquisitions across North America. At the heart of everything we do is our unwavering commitment to our employees, representatives, and customers.

The Water Treatment Support Specialist is responsible for supporting the Miura branch offices, factory, and Miura representatives regarding maintenance, production, and sales inquiries, while advancing Miura’s water treatment capability inside and outside of the boiler room.

This includes research of current and emerging water treatment technologies, determining internal and/or external sources of products, the creation and implementation of support documents, traveling to customer sites for events such as hands‑on training and maintenance support, reviewing water analysis reports, and answering inquiries from both maintenance and sales.

They are also responsible for analyzing and supporting water treatment business development through activities such as data analysis, product development, and quality improvement.

Communication and collaboration includes daily interaction with employees at all levels within Miura, including but not limited to sales, maintenance, administration, engineering, and production staff, so that support can be provided in a timely manner and correct manner to entities needing support, particularly related to water treatment topics and products.

To continue improving the department and self, candidates will be responsible to gain higher levels of education and experience in water treatment equipment and treatment styles. Candidates that have a solid understanding of Miura’s system and product lineup – such as installation, operation, maintenance, water treatment – with an ability to convey technical information in step‑by‑step instructions using excellent verbal and written communication skills will succeed in this role.

• Develop, design, and implement water treatment programs for full‑facility coverage, including but not limited to cooling towers, closed‑loop systems, and wastewater.
• Evaluate existing MIURA technologies and identify opportunities for adaptation or expansion.
• Develop modular and scalable treatment solutions tailored to diverse facility types.
• Investigate emerging technologies and water treatment methods.
• Lead pilot projects and field trials to validate new approaches.
• Collaborate with R&D, engineering, and external partners to accelerate innovation.

• Ensure all treatment programs meet local, state, and federal environmental regulations.
• Promote water conservation, reuse, and sustainability practices.

• Work closely with sales and service teams to align solutions with customer needs.
• Provide technical training and support for new systems.
• Prepare documentation and manuals materials for new offerings.

• Water Treatment Support Specialist position has…