Program Coordinator – NCAA Championship Housing

The Hotel Market Coordinator is a critical support role for On Location’s NCAA Championship Housing Team. As the official housing partner for all 94 NCAA Championships and other applicable events, we provide comprehensive housing solutions and event lodging support. The primary focus of this position is to provide support for Hotel Market Managers.

• Manage championship and regional event modifications (addendums, block releases, handoff letters) within all markets.
• Develop contract negotiation skills to support championship agreements and understanding of the different NCAA sports.
• Collaborate closely with the operations team to ensure timely communication of updates and changes.
• Provide outstanding customer service to NCAA, city hosts, hotel partners and all applicable vendors.
• Develop contractual and operational procedures to improve departmental efficiencies.
• Research online rates and compare to contracted NCAA blocks.
• Assist with client, vendor, and customer calls and issues as needed.
• Answer emails and questions from Anthony Travel on-site reps related to NCAA Championships.
• Develop relationships and work effectively with key hotel and client contacts.
• Prioritize multiple projects and deadlines to ensure all are completed on time.
• Assist the Senior Manager Travel with other tasks as necessary.

Must be adaptable with work and travel schedule and be available to travel for work, which may include extended work hours during nights, weekends, and holidays. Travel requirement: less than 10%.

• Minimum of two years of experience in sales admin and/or supportive roles, preferably in a hotel environment.
• Strong attention to detail.
• Proficiency in Microsoft Office.
• Strong multitasking and ability to work in a fast-paced environment.
• Professionalism, positive attitude, and a team-player mindset.
• Excellent oral and written communication skills.
• Ability to interact effectively with management on a regular basis.

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid time off, and 401(k) plan.

Hiring Pay Rates:

• Minimum: $17.66 per hour (minimum will not fall below the applicable state/local minimum wage thresholds).
• Maximum: $23.55 per hour.

On Location is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information. TKO also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA). For information regarding privacy and information security and terms of use, please review the company’s policies.