Accounts Receivable Collections

Responsibilities of the Accounts Receivable Representative:

The AR Representative is responsible for all customer contact will be professional and timely. Follow up, keep track of commitments, and follow through on what is committed to customers.

Collection duties and responsibilities

Responsible for timely collecting of past due balances of business-to-business accounts

Inform customers of past due balances by various means including telephone calls, emails and mailings

Process inquiries from customers on outstanding invoices

Research discrepancies and reconcile customer accounts

The Accounts Receivable Representative will resolve billing and short- or over payment discrepancies

Provide copies of invoices to customers as requested

Analyze risk exposure based upon customer payment patterns, credit sources and by performing financial analysis

Monitors credit limit compliance; takes appropriate action when limits are exceeded; recommends credit limit changes.

The AR Representative will process credits and adjustments as approved by management

Prepare weekly report of collections calls and present to manager

Requirements for the Accounts Receivable Representative:

5+ years of experience with a track record of taking increased responsibility.

Advanced skills in Microsoft Excel and Word.

Knowledge of accounts receivable, credit, collections and cash application attributed to 3+ years of related work experience.

The AR Representative must have strong problem solving skills (analytical)
Must be willing to roll up your sleeves and dig into the details.

Must be able to wear different hats and work collaboratively with co-workers.

Ability to manage a broad range of activities and juggle multiple tasks.

The AR Representative must have good follow-up skills

Good verbal and written communication skills. Well-developed interpersonal and organizational skills and go-getter attitude

Demonstrates a desire to learn and assume responsibility.

Strong commitment to the job and the organization. Flexibility to work extra hours when needed. Punctual and dependable.
3+ yrs. Customer service experience required, B2B experience preferred.
3+ yrs. Collection experience preferred

Surya provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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81-9230