Experienced Financial Operations Associate; Portuguese - Speaking - Maternity Cover

Experienced Financial Operations Associate (Portuguese - Speaking) - Maternity Cover

At Vodafone, we're working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth.

With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. We work with customers across 28 countries from 10 VOIS locations:
Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.

We are seeking a Financial Operations Specialist to support Procure to Pay (P2P) invoice processing activities, ensuring supplier invoices and credit notes are accurately booked and compliant with local tax and legal requirements. The role focuses on maintaining strong financial controls, supporting timely payments to suppliers and dealers, and resolving queries through structured analysis. The position may also contribute to commission processing and asset management activities within a shared services environment.

• Process supplier and vendor invoices and credit notes in line with compliance, audit, and SOX requirements
• Ensure accurate and timely payment of invoices while meeting service level agreements
• Investigate and resolve supplier, vendor, and dealer queries, including reconciliation requests
• Support dealer-related activities, including maintaining data, handling claims, and ensuring timely payments
• Process payment requisitions and down payment requests
• Take ownership of issue resolution, including root cause analysis and continuous improvement actions
• Prepare reports and monitor performance metrics and outcomes
• Contribute to commission-related activities, including calculating commissions, analysing discrepancies, and managing clawbacks where applicable
• Provide administrative support to asset management processes, including purchase order tracking, invoice monitoring, and maintaining inventory accuracy
• Participate in meetings with local markets and stakeholders where required

Comfortable working with financial processes, with knowledge of accounting principles considered beneficial. Proficient in English and Portuguese and able to communicate in the language of the supported market at an intermediate level. Experienced in using Microsoft Office tools, particularly Excel; familiarity with databases and structured data handling. Knowledge of SAP and shared services operations is advantageous. Strong analytical and problem-solving abilities with attention to detail.

Effective communicator with a customer-focused approach. Collaborative team member who contributes positively to shared goals. Experience in telecoms, retail, or financial operations is beneficial.

Opportunity to work in a global shared services environment supporting multiple markets. Exposure to end-to-end Procure to Pay processes and financial operations. Collaboration with cross-functional teams, including finance, operations, and external stakeholders. Structured processes that support learning, consistency, and continuous improvement. Participation in process optimisation and efficiency initiatives.

Advanced invoice processing and financial compliance practices. Knowledge of SOX controls, audit readiness, and regulatory standards. Data analysis and reporting using Excel and financial systems. Stakeholder management and query resolution in a multicultural environment. Root cause analysis and process improvement methodologies.

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age,…