Telecommunicator
Listed on 2026-08-13
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Government
Emergency Crisis Mgmt / Disaster Relief, Interpreter
The City of DeKalb is accepting applications to fill current openings for Telecommunicator!
The Telecommunicator receives, analyzes, classifies, prioritizes and responds to calls of an emergency and non-emergency nature, including those calls involving life-threatening situations.
POSITION CONTEXT:The position of Telecommunicator is assigned to the Community Support Services Division of the Police Department and works under the direct supervision of the Communications Coordinator. The position is a full-time position represented under AFSCME and requires the Telecommunicator to work a forty-hour work week. The position will require shift work including evenings, weekends and holidays. The position works under extremely stressful situations and must maintain confidentiality at all times.
There is extensive contact with the general public and City employees in-person and through electronic mediums.
- High School Diploma or equivalent required.
- LEADS 3.0 Full Access Certification within 30 days of employment.
- Illinois State Police Telecommunicator Sexual Assault and Sexual Abuse Training within 30 days of employment.
- 40-hour Power Phone Public Safety Dispatch Course (Emergency Medical Dispatch, Law Enforcement Dispatch, and Fire Service Dispatch) while in training.
- American Heart Association Basic Life Saver CPR/AED or equivalent Certification within an agreed-upon timeframe.
- Obtain an Illinois Department of Public Health Emergency Medical Dispatcher license before the completion of training.
- Valid driver's license.
Experience:
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