Certified Medical Assistant​/Medical Assistant

Job Title
:
Certified Medical Assistant / Medical Assistant

Department
:
Mercer Medicine College / School Of Medicine

Primary Job Posting Location
:
Hamilton, GA 31811

Additional Job Posting Locations
: (Other locations that this position could be based)

Job Family
:
Staff Clinical Services;
Non‑exempt

• Under supervision and collaboration with overseeing physicians, perform annual wellness visits, including ordering appropriate lab screening tests and immunizations according to physician protocols.
• Demonstrate ability to multi‑task by working with multiple patients and handling multiple phone calls for appointment related requests, refills, referrals, and authorizations.
• Display flexibility by supporting other positions and serving in a backup role for the Front Desk Support Specialist, including checking in patients, updating patient information, taking payments, scheduling, and completing forms.
• Responsible for EMR documentation, patient work‑up including vitals, updating patient information, and patient education.
• Perform all other assigned tasks within the scope of certification.

• High school diploma / GED and at least six months of healthcare experience.
• Certified Medical Assistant (CMA) position requires current national CMA certification;
  Phlebotomy experience is required for CMAs and preferred for MAs.
• CPR certification earned within six months of start date; current CPR certification is preferred.
• Computer proficiency for patient check‑in/out, payment posting, scanning.
• Excellent communication and interpersonal skills.
• Strong organizational skills and ability to multi‑task.
• Experience with an electronic medical record system, preferably EMD and/or Athena.

• Multi‑tasking with office functions of medical practice.
• Operate basic office equipment: computers, fax, scanner, copier, multi‑line phone.
• Oral and written communication skills, including interviewing to gather medical histories and accurate documentation.
• Effective communication among providers.
• Interpret, adapt, and apply physician protocols, guidelines, and recommendations.
• Work as part of a team and autonomously; flexible with various job requirements; positive attitude; initiative; willingness to learn and perform new tasks.

• Criminal History
• Credit Check

EEO/Veteran/Disability. The University will ensure equal opportunity for applicants and employees in all of its policies and practices, including, but not limited to, recruiting, hiring, transfers, promotions, compensation, benefits, layoff and recall policies, University-sponsored training programs, education, tuition assistance, and social and recreational programs. Persons needing reasonable accommodations under the Americans with Disabilities Act to participate in the application process or for other questions regarding employment at Mercer University, please contact Human Resources.