WARD CLERK - PRN

Ward Clerk

A ward clerk is a clerical worker who, under the direction and supervision of a charge nurse, acts as a receptionist, answers the telephone, relays messages, assists with keeping nursing records, and performs other clerical duties of the patient unit. Duties performed require the application of prescribed methods and procedures.

Education, Credentials & Experience Requirements:

• High School Graduate.

General Requirements:

• Performs all job responsibilities in alignment with the mission and vision of the organization.
• Performs other duties as required and completes all job functions as per departmental policies and procedures.
• Maintains current knowledge in present areas of responsibility (i.e., self-education, attends ongoing educational programs).
• Attends staff meetings and completes mandatory in-services and requirements and competency evaluations on time.
• Wears protective clothing and equipment as appropriate.

General

Skills:

• Ability to communicate in English, both verbally and in writing.
• Additional languages preferred.
• Strong written and verbal skills.
• Basic Computer Skills

Working Conditions:

• General environment:
  Works in a well-lighted, air-conditioned area, with moderate noise levels.
• May be exposed to high noise levels and bright lights.
• May be exposed to limited hazardous substances or body fluids, or infectious organisms.
• May be required to change from one task to another or different nature without loss of efficiency or composure.
• Periods of high stress and fluctuating workloads may occur.
• May be scheduled as needed including overtime.

Physical Requirements & Demands:

• Have near normal hearing:
  Hear alarms/telephone/normal speaking voice.
• Have near normal vision:
  Clarity of vision (both near and far), ability to distinguish colors.
• Have good manual dexterity.
• Have good eye-hand foot coordination.
• Ability to perform repetitive tasks/motion.
• Continuously within shift (67-100%):
  Standing, Walking.
• Frequently within shift (34-66%):
  Bending/Stooping, Pushing/Pulling, Lift/carry up to 20lbs, Lift/carry greater than 20 lbs. with assistance.
• Occasionally within shift (1-33%):
  Sitting, Climbing, Twist at waist, Lift/Carry greater than 50 lbs. with assistance, Reaching above shoulder.

Mission Statement:

Quality Healthcare:

• In our continuing effort to enhance the quality of life for the communities we serve, the Hospital Authority of Miller County is committed to the delivery of superior, safe, cost-effective healthcare through the provisions of education prevention, diagnosis and treatment.

Job Specific

Competencies:

• Giving the quality of service that meets the standards of the organization.
• Adhering to hospital policies and procedures.
• Carrying out the activities of the position as described under "Work Performed."
• Not divulging confidential Information regarding patients and hospital affairs except to authorized personnel.
• Conducting herself / himself in a courteous, friendly manner.
• Refraining from discussing personal problems and the personal problems of others on duty.
• Reporting on and off duty to the nurse in charge and when leaving or returning to the department.
• Maintaining a neat and clean appearance. Adheres to department dress code.
• Maintaining a level of health that will enable her to carry on the job activities satisfactorily.
• Economical use of time, equipment, and materials.
• Accepting directions, supervision, and evaluation of performance.
• Completing all assignments in allotted period of time.
• Consistent use of good body mechanics.
• Varies work schedule or shift (working overtime, leaves early when requested, work shift other than regularly schedule as required) to meet department staffing needs.

Work Performed:

• Fill out requisitions of all types.
• Check charts frequently for "stat" and discharge orders.
• Enter temperatures, pulse, respirations, intake, output, weight, and blood pressures into HMS. Reports any elevation of vital signs to charge nurse immediately.
• Post x-ray and lab reports and other special reports after they are seen by the RN.
• Notes time and manner of each patient's admission or discharge.
• Responsible for telephone (switchboard) after 4:30 P.M.
• Answers inquiries from patients, visitors, and staff members…