Medical Front Desk Receptionist

Job Description

firstPRO 360 is assisting our client in the Woodstock area to fill a Medical Front Desk role. This is a very important role as you are the first point of contact for patients. In this role you must be upbeat, driven, helpful, reliable, and at least one year experience in a similar role. Does this describe you?

• Greet and check in patients with a welcoming and professional demeanor
• Answer multi-line phones, schedule appointments, and manage calendars
• Verify insurance information and collect co-pays/payments
• Maintain and update patient records in the electronic medical record (EMR) system
• Coordinate communication between patients, clinical staff, and providers
• Handle incoming mail, faxes, and general office correspondence
• Assist with daily office operations, including filing, scanning, and maintaining front office organization
• Ensure HIPAA compliance and always protect patient confidentiality

• High school diploma or equivalent required; additional coursework or certification in medical office administration a plus
• Prior experience in a medical front office or healthcare setting strongly preferred
• Knowledge of medical terminology and insurance verification a plus
• Proficiency with EMR systems and Microsoft Office Suite
• Strong communication, organizational, and multitasking skills
• Professional, friendly, and dependable with a patient-centered approach

firstPRO 360 is a professional recruitment firm that has been providing talented professionals with opportunities since 1986. We invest in building relationships with people and businesses to benefit the communities that we live and work in.

Our success is built on a foundation of absolute integrity and the highest dedication to providing value both within and beyond our organization.