Front Desk | Patient Registration | Chatuge Int. Pain Solutions

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Full Time Chatuge Regional Hospital, Hiawassee, GA, US

3 days ago Requisition

To efficiently manage the day to day operations of the office.

JOB RELATIONSHIPS:

A. Responsible to the Office Manager

B. Inter-relationships with other staff of the practice are essential.

C. Inter-relationships with physicians of the practice are essential.

D. Inter-relationships with patients of the practice are essential.

ESSENTIAL FUNCTIONS:

1. Communicates effectively and appropriately

1:1 Communicates information to the Office Manager, practice physicians, etc. to promote the smooth running of practice affairs.

1:2 attends mandatory and other educational conferences that are job related.

2. Handles all incoming mail.

2:1 Sorts and delivers mail.

3. Coordinates all telephone communications in the practice.

3:1 Answers incoming calls in a courteous and efficient manner.

3:2 responds to incoming patient telephone inquiries.

4. Assists in patient accounts receivable activities.

4:1 calculates final bills for patients who are ready to leave the practice.

4:2 Collects patient-owed balances when due.

4:3 registers new and existing patients into the Patient Information Management System.

5. Maintains records, reports, and files as required.

5:1 Maintains required records, reports, and statistics as directed.

5:2 maintains an orderly work area.

5:3 Requests and orders supplies as necessary to keep an adequate inventory of materials on hand for practice operations

6. Coordinates the office patient flow.

6:1 Schedules appointments over the phone and in person.

6:2 coordinates a steady flow of patients from the waiting area to the examination and treatment area, preventing patients from waiting needlessly.

6:3 Prepares and posts appointment schedules for all to see, schedules work-in patients. Reschedules no show or cancelled appointments

7. Maintains professional appearance at all times.

8. Other duties as assigned.

QUALIFICATIONS:

Education:

High school education required. Technical, business college or junior college business program graduate preferred.

Experience:

Computer Data Entry, Medical Admissions, Cash Receipts and Balancing.

Knowledge of computers is required.

Experience in coordinating communications at a busy medical practice.

Excellent human relations and oral/written communications skills.

Administrative

Skills:

Computer Skills

Communication Skills

Answer Telephones

Coordinates Physician office patient flow

General Office Skills

Conformance to and refinement of office procedures

Establishes and maintains filing systems

Equipment, Machine & Tools Used:

Computer Equipment

PC and network systems.

General Office Equipment

Calculator

FAX

WORKING ENVIRONMENT:

Working Conditions:

Subject to many interruptions.

Occasionally subjected to long irregular hours.

Environmental Conditions :

Occasionally exposed to changes in temperature and humidity levels

Consistently exposed to illness and disease

PHYSICAL DEMANDS: Using the percentage range as listed:

Requires full range of body motion including:

1.
Sitting: Continuous. Worker is sitting in a chair approximately 5 hours per day to perform job functions.

2.
Stand/Walk: Frequent. Worker is on his/her feet approximately 3 hours per day to perform job functions.

3.
Bend/Squat/Crouch/Kneel: Occasional. Occasionally required to bend or reach supplies and equipment while performing job functions.

A. Worker must be able to verbally communicate in a clear manner.

B. Hearing must be within normal range.

C. Worker must be able to express legible handwriting skills involving correct spelling of medical terms.

5.
Sight: Continuous. Sight must be within normal range for near and far vision and color perception.

6.
Handling: Frequent. Simple grasp and fine manipulation utilized for typing and computer skills.

7.
Lifting/Carrying: Occasional. Worker is required to occasionally lift and carry 11-24 pounds to complete job function .

JOB LOCATION:

Medical office location as prescribed. Floor surfaces are combination of carpet and tile.