Front Desk | Patient Registration | Chatuge Int. Pain Solutions

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Full Time Chatuge Regional Hospital, Hiawassee, GA, US

4 days ago Requisition

To efficiently manage the day to day operations of the office.

• A. Responsible to the Office Manager
• B. Inter-relationships with other staff of the practice are essential.
• C. Inter-relationships with physicians of the practice are essential.
• D. Inter-relationships with patients of the practice are essential.

• 1. Communicates effectively and appropriately
• 1:1 Communicates information to the Office Manager, practice physicians, etc. to promote the smooth running of practice affairs.
• 1:2 attends mandatory and other educational conferences that are job related.
• 2. Handles all incoming mail.
• 2:1 Sorts and delivers mail.
• 3. Coordinates all telephone communications in the practice.
• 3:1 Answers incoming calls in a courteous and efficient manner.
• 3:2 responds to incoming patient telephone inquiries.
• 4. Assists in patient accounts receivable activities.
• 4:1 calculates final bills for patients who are ready to leave the practice.
• 4:2 Collects patient-owed balances when due.
• 4:3 registers new and existing patients into the Patient Information Management System.
• 5. Maintains records, reports, and files as required.
• 5:1 Maintains required records, reports, and statistics as directed.
• 5:2 maintains an orderly work area.
• 5:3 Requests and orders supplies as necessary to keep an adequate inventory of materials on hand for practice operations
• 6. Coordinates the office patient flow.
• 6:1 Schedules appointments over the phone and in person.
• 6:2 coordinates a steady flow of patients from the waiting area to the examination and treatment area, preventing patients from waiting needlessly.
• 6:3 Prepares and posts appointment schedules for all to see, schedules work-in patients. Reschedules no show or cancelled appointments
• 7. Maintains professional appearance at all times.
• 8. Other duties as assigned.

High school education required. Technical, business college or junior college business program graduate preferred.

• Computer Data Entry, Medical Admissions, Cash Receipts and Balancing.
• Knowledge of computers is required.
• Experience in coordinating communications at a busy medical practice.
• Excellent human relations and oral/written communications skills.

• Computer Skills
• Communication Skills
• Answer Telephones
• Coordinates Physician office patient flow
• General Office Skills
• Conformance to and refinement of office procedures
• Establishes and maintains filing systems

• Computer Equipment
• PC and network systems.
• General Office Equipment
• Calculator
• FAX

• Subject to many interruptions.
• Occasionally subjected to long irregular hours.

• Occasionally exposed to changes in temperature and humidity levels
• Consistently exposed to illness and disease

Using the percentage range as listed:

Requires full range of body motion including:

• 1.
  Sitting: Continuous. Worker is sitting in a chair approximately 5 hours per day to perform job functions.
• 2.
  Stand/Walk: Frequent. Worker is on his/her feet approximately 3 hours per day to perform job functions.
• 3.
  Bend/Squat/Crouch/Kneel: Occasional. Occasionally required to bend or reach supplies and equipment while performing job functions.
• A. Worker must be able to verbally communicate in a clear manner.
• B. Hearing must be within normal range.
• C. Worker must be able to express legible handwriting skills involving correct spelling of medical terms.
• 5.
  Sight: Continuous. Sight must be within normal range for near and far vision and color perception.
• 6.
  Handling: Frequent. Simple grasp and fine manipulation utilized for typing and computer skills.
• 7.
  Lifting/Carrying: Occasional. Worker is required to occasionally lift and carry 11-24 pounds to complete job function .

Medical office location as prescribed. Floor surfaces are combination of carpet and tile.