Referral Coordinator

Job Details |

Job Location:

Primary Blackshear - Blackshear, GA 31516

Location:

Blackshear, GA

Department:
Primary Care

Job Type: Full-Time

We are looking for a dependable, organized, and compassionate Referral Coordinator / Medical Assistant to join our Primary Care team in Blackshear, GA.

This is a dual-role position that combines referral coordination and administrative responsibilities with hands-on clinical support. The ideal candidate is someone who enjoys working with patients, communicates well with providers and outside offices, and can confidently transition between front-office and clinical responsibilities.

• Coordinate patient referrals to specialists and other healthcare providers
• Process and track referrals to ensure patients receive timely care
• Obtain and verify required referral information and documentation
• Communicate with insurance companies and specialty offices regarding referrals and authorizations
• Follow up on pending referrals and authorizations
• Communicate referral information and appointment details to patients
• Maintain accurate referral records and documentation
• Work closely with providers and clinical staff to ensure referrals are completed appropriately
• Assist with obtaining medical records, reports, and other information from outside providers
• Provide excellent customer service and maintain patient confidentiality

• Prepare patients for examinations and procedures
• Obtain and document vital signs, medical histories, and other patient information
• Assist providers with examinations and in-office procedures
• Perform clinical tasks within the scope of training and applicable regulations
• Prepare and maintain examination rooms and clinical supplies
• Assist with medication and procedure documentation
• Collect and process laboratory specimens as needed
• Administer injections and medications as directed and within scope
• Enter and update patient information in the electronic medical record
• Assist with patient follow-up and provider instructions
• Maintain a clean, organized, and efficient clinical environment

• High school diploma or equivalent required
• Medical Assistant certification preferred
• Previous experience in a primary care or medical office setting preferred
• Experience with referrals, insurance authorizations, or specialty scheduling is a plus
• Knowledge of medical terminology and basic clinical procedures
• Familiarity with electronic medical records
• Strong organizational and time-management skills
• Excellent verbal and written communication skills
• Ability to multitask and prioritize in a fast-paced environment
• Professional, friendly, and compassionate demeanor
• Strong attention to detail
• Ability to work effectively as part of a team
• Reliable attendance and a strong work ethic
• Minimum 1-3 years experience in a medical office preferred. High school diploma or equivalent, Customer service, Oral and Written communication skills, Knowledge of medical terminology, Data entry skills, Ability to work in a fast-paced environment, and teamwork.

The ideal candidate will be comfortable wearing multiple hats throughout the day. You should be equally comfortable assisting a patient in the clinical setting, coordinating a specialist referral, communicating with an insurance company, and working with providers and staff to keep patient care moving efficiently.

If you are organized, patient-focused, dependable, and enjoy being an important part of a healthcare team, we would love to hear from you!