Care Manager Extender, I/DD
Listed on 2026-09-28
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Healthcare
Patient/Health Advocate, Community Health, Human Services/ Social Work, Health Education & Promotion
Scheduled Weekly
Hours:
40
Schedule:
Monday - Friday 8am - 5pm Pay Range Minimum: $18.00
We're Looking for:
High School Diploma (Required)
We're Looking For:
Drivers License (Valid) - USA
We're Looking For:
Direct experience providing care for and navigating the Medicaid delivery system on behalf of that individual (parent/guardian cannot serve as an extender for their family member). 2 Years Required Lived experience with an I/DD or a TBI with demonstrated knowledge of and direct personal experience navigating the North Carolina Medicaid delivery system. Required Paid experience performing the types of functions listed in the job description, with at least one year of paid experience working directly with the Tailored Care Management eligible population.
2 Years Required Additional Details:
Must be 18 years of age or older Must meet at least one of the following requirements: 1. Be a person with lived experience with an I/DD or a TBI with demonstrated knowledge of and direct personal experience navigating the North Carolina Medicaid delivery system. 2. A parent or guardian of an individual with an I/DD or a TBI condition and has at least two years of direct experience providing care for and navigating the Medicaid delivery system on behalf of that individual (parent/guardian cannot serve as an extender for their family member).
3. Has two years of paid experience performing the types of functions listed in the job description, with at least one year of paid experience working directly with the Tailored Care Management eligible population.
Extenders will support care managers in delivering Tailored Care Management by performing activities that address physical health, intellectual/developmental disability (I/DD), traumatic brain injury (TBI), long-term services and supports (LTSS), and/or pharmacy needs, in addition to unmet health-related resource needs.
What You'll Do- Perform general outreach, engagement, and follow-up with people we support to assist individuals to make informed choices regarding their care and services and other life decisions.
- Provides a variety of services and supports to emphasize personal safety, self-worth, confidence, connection to the community, boundary setting, planning, self‑advocacy, personal fulfillment, development of social supports and effective communication skills.
- In conjunction with the care management team, engage in various skill‑building activities such as learning how to obtain and maintain stable housing, manage finances, increase employment readiness skills, interact with others in private and public settings, maintain healthy non‑violent relationships, engage in safe, non‑medical ways to control modifiable risk factors that impact the person’s health (e.g. smoking, drug and alcohol use, obesity, etc.)
and learn skills to increase motivation and actively address health conditions such as diabetes, heart disease, COPD, etc. - Assist in the development of the goals in the Plan of Care/Individual Support Plan and comprehensive crisis plans to assist individuals to progress to goal completion.
- Coordinating services/appointments (e.g., appointment/wellness reminders, providing or arranging transportation).
- Provides services in various community settings to help the individual identify and address barriers that prevent him or her from receiving needed services from healthcare professionals, including primary healthcare, dental, oral and vision.
- Link individuals to appropriate community‑based services to ensure that they are actively engaged in the service, including supports related to housing, and employment.
- Facilitate person‑centered, effective, positive relationships with people receiving services…
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