Account Advisor Physicians Billing

Facility:
Primrose Place: 1115 E Primrose, Springfield, Missouri, United States of America, 65807 Department: 1688 Patient Financial Services Scheduled Weekly

Hours:

40

Hours:

8:00-4:30

Work Shift:

Day Shift (United States of America)

Cox Health is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics.

• Named one of Modern Healthcare’s Best Places to work five times.
• Named one of America’s Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group.
• Acknowledged by Forbes as one of the Best Employers for New Grads.
• Healthcare Innovation's Top Companies to Work for in Healthcare (2025).

Benefits Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week)

• The Financial Account Advisor is responsible for managing work queues to prevent accounts from being overdue within the identified time frame.
• Manage and work special reports to ensure accuracy and resolution on accounts within the identified time frame.
• Knowledgeable and proficient in updating insurance on accounts to ensure claim accuracy.
• Knowledge of revenue cycle and active advancement of accounts to reach hospital system cash goal.
• Responsible for assisting with patient communication as needed.

• Required:
  
  High School Diploma or Equivalent

• Preferred:
  Medical billing and claims processing experience; familiarity with insurance industry and collection processes.

• Excellent verbal and written communication skills
• Able to work independently and collaboratively in teams
• Proficient Computer skills
• Ability to multi-task and have attention to detail

• N/A

Are you ready to make a meaningful impact in your community?

At Cox Health, we don’t just provide medical services; we've created an atmosphere where innovation, collaboration, values, and excellence come together to transform lives. Whether you desire to work in a clinical or non-clinical capacity, Cox Health has the perfect position for you! Cox Health is the region’s employer of choice because we keep our mission, vision, and values in mind with every decision for our employees and our patients.

To improve the health of the communities we serve.

To be the best for those who need us.

Safety, compassion, respect, and integrity.

Cox Health is the area leader in health care and community involvement, with six hospitals, more than 80 clinics, five ERs and more than 14,000 employees throughout southwest Missouri. We offer a wide range of treatments and services to help with whatever health needs you might have. Whether you're about to become a parent, have an illness or need medical information, we’re here for you.

And if your goal is to live a healthy, balanced life with the best tools available, we can help with that, too. We know that your health and the health of your loved ones are some of the most personal, important parts of your life. That's why we keep our Mission, Vision and Values at the center of everything we do, every day.

Thank you for choosing Cox Health.