Banquet Server PT

Overview

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Under the direct supervision of the Banquet Manager or Captain, the Banquet Server PT is responsible for setting up and serving guests during banquet functions at the resort.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements include the knowledge, skill, and ability necessary for the role. Reasonable accommodations may be made for individuals with disabilities.

• Understand BEO (Banquet Event Order) and complete set-ups accordingly.
• Set tables correctly with clean linens and glassware, ensuring uniformity.
• Knowledgeably explain menu items to guests.
• Keep the station clean during service, refilling items as needed.
• Assist in breaking down buffet or food service tables post-event.
• Serve guests following hospitality guidelines and company policies.
• Complete all cleaning tasks as assigned.

Successful candidates should demonstrate the following competencies:

• Customer Service:
  Adhere to service standards.
• Interpersonal
  
  Skills:
  
  Listen actively.
• Teamwork:
  Contribute to a positive team environment.
• Ethics:
  Treat others with respect.
• Professionalism:
  Fulfill commitments.
• Quality:
  Maintain work quality standards.
• Quantity:
  Work efficiently.
• Safety:
  Follow safety procedures.
• Adaptability:
  Handle change effectively.
• Attendance/Punctuality:
  Consistently be on time.
• Dependability:
  Follow instructions and respond to management.
• Initiative:
  Volunteer help and ask for assistance when needed.

High school diploma or equivalent is required. Previous related experience or training is beneficial.

This job requires attention to detail, strong customer service skills, and the ability to work effectively in a team-oriented environment.