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Front Desk Shift Manager - Crowne Plaza Atlanta Perimeter at Ravinia
Job in
Atlanta, DeKalb County, Georgia, 30346, USA
Listed on 2026-02-25
Listing for:
IHG Hotels & Resorts
Full Time
position Listed on 2026-02-25
Job specializations:
-
Hospitality / Hotel / Catering
Hospitality & Tourism
Job Description & How to Apply Below
IHG Hotels & Resorts - - 4355 Ashford Dunwoody Road Northeast - Responsibilities:
Coach front office team to deliver guest experiences and warm welcomes;
Engage with guests to address complaints and build relationships;
Conduct regular front office inspections to ensure quality first impressions;
Help prepare budgets and drive revenue from walk-ins and up-selling at the front desk;
Train team on PBX procedures and lead during emergencies or crises
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