Housekeeping Supervisor

Location: Dillard

Company Overview:
The Dillard House, a Farm Resort is a new addition to the Legacy Ventures portfolio and will be an exciting adventure as we build on what the Dillard family has developed since 1917. This one-of-a-kind property is nestled in the picturesque Tennessee River Valley within a two-hour drive north of Atlanta in Rabun County. It will represent tradition with authentically sourced cuisine, numerous outdoor activities and outstanding southern charm and hospitality.

Summary:

Supervise the operations of the housekeeping staff promoting a safe environment and quality service to achieve maximum guest satisfaction, protection of assets and minimal expenses.

Key Responsibilities:

Supervise housekeeping staff, providing training, coaching, and feedback.

Maintain open communication with team members to ensure efficient operations.

Issue daily assignments to staff, ensuring smooth flow of operations and addressing special requests.

Inspect the cleaning of guest rooms, public areas, and back of house to ensure adherence to cleanliness and sanitation standards.

Ensure compliance with health, safety, and accident prevention regulations.

Control inventory and distribute supplies to staff, maintaining proper levels and minimizing waste.

Address guest requests, concerns, and problems to ensure satisfaction.

Maintain a consistent and efficient housekeeping operation.
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