AGM Member Experience

AGM Member Experience

The Clubs of Peachtree City and Newnan offer 153 holes of private championship golf and expansive amenities across 6 premier country clubs in Peachtree City and Newnan, Georgia. Located just south of Atlanta, these clubs provide members with a full‑scale private golf experience defined by diverse layouts and a consistently high standard of excellence.

Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with over 130 country clubs, city clubs, and athletic clubs.

Our Clubs offer first‑class amenities, including championship golf courses, modern work spaces, handcrafted cuisine, resort‑style pools, state‑of‑the‑art racquet facilities, fitness centers, and much more. Come be a part of this incredible and inclusive team at Invited!

The Assistant General Manager of Member Experience exists at larger EBITDA and more complex club structures and is a strategic and operational leader responsible for delivering a best‑in‑class member experience while driving revenue performance across key departments. Reporting directly to the Regional Manager and leading the club's Member Experience team, this role is accountable for elevating hospitality standards, executing high‑impact programming that drives engagement, retention, and profitability, and leading a cohesive, multi‑channel communication strategy.

• Reports to the Regional Manager

• Leads the development and execution of the Club’s member experience strategy, including onboarding, engagement programs, and improving retention.
• Partners with member committees to plan and execute compelling member events and experiences that align with club culture and business goals.
• Fosters a welcoming and connected community through personalized service, proactive communication, and "magic moment" experiences.
• Innovates and refines offerings based on evolving member needs, feedback, and industry trends.
• Implements a multi‑channel communication strategy to amplify the club’s brand, promote offerings, and keep members informed and inspired.
• Participates in the annual budget planning process; monitors forecasts, and drives revenue through member and guest programs.
• Builds strong interdepartmental collaboration, ensuring alignment across all club services and member touchpoints.

• Exhibits strong leadership in navigating the dynamic nature of club operations, proactively resolving challenges, and inspiring cross‑departmental collaboration.
• Assists others as needed and takes on additional tasks as assigned by management.
• Follows all company, club, and department policies, procedures, and instructions.
• Represents the company's management team by supporting and enforcing policies while maintaining the highest standards of ethics and integrity.
• Maintains a high level of professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
• Promotes and follows safe working practices, ensuring compliance with safety guidelines and encouraging others to do the same.
• Takes the initiative in personal and professional growth and maintains any required certifications relevant to the role.
• Address and resolves challenges using available resources, working with regional and corporate teams to support club operations.
• Supports the overall efficiency of the team by collaborating and contributing to the club’s goals.

• High school diploma or equivalent.
• 5 years of experience in hospitality, event management, marketing communications, premium suites, or customer relations.
• 3 years of experience in a leadership or management role.

• Bachelor’s degree with a focus in hospitality management, business, sports management, communications, journalism, public relations, or recreation.
• Prior experience in leading teams and holding people accountable.
• Experience with creating…