Front Desk Agent Hotel Motel

Benefits:

Bonus based on performance

Employee discounts

Free uniforms

Opportunity for advancement

Signing bonus

Front Desk Agent - Full-Time

SIGN-ON BONUS: $200! Paid in two installments: $100 after 60 days of employment and $100 after 120 days of employment.

Pay: $12.00/hour Full-Time | 4-5 shifts per week

As a Front Desk Agent, you'll be one of the first and most important points of contact for our guests. Your goal is to help make every guest's stay comfortable, enjoyable, and memorable.

Your responsibilities will include:

Welcoming guests and providing friendly, professional customer service

Checking guests in and out of the hotel

Handling reservations, cancellations, and guest requests

Answering phones and responding to guest questions

Assisting guests throughout their stay and resolving concerns professionally

Providing information about the hotel, local attractions, restaurants, and activities

Communicating with housekeeping and other departments to ensure guest needs are met

Helping keep the front desk, lobby, and surrounding areas clean and organized

Assisting with various hotel operations and tasks as needed

Working as part of a team to ensure the hotel runs smoothly

We provide on-the-job training, so previous hotel experience is not required. We are looking for someone who is:

Friendly, welcoming, and professional

Dependable and trustworthy

Comfortable interacting with guests in person and over the phone

Able to work independently while also being a strong team player

Comfortable using computers and learning new software

Able to multitask and stay organized in a busy environment

Willing to assist wherever needed

Able to stand, walk, sit, lift, bend, and perform various hands‑on tasks throughout the shift

Committed to providing excellent customer service

Previous hospitality or customer service experience is a plus, but we are willing to train the right person.

This is a full-time position requiring 4-5 shifts per week.

Available shifts include:

Morning Shift: 6:00 AM - 2:00 PM

Evening Shift: 2:00 PM - 10:00 PM

Weekday and weekend availability required

Flexibility to work either morning or evening shifts

Reliable transportation

Must be available to work holidays as needed

$12.00/hour

Overtime pay: 1.5x regular hourly rate

Holiday pay: 1.5x regular hourly rate

$200 Sign-On Bonus

$100 paid after 60 days of employment

$100 paid after 120 days of employment

Employee discount

Employee assistance program

Professional development and skills training

Cross‑training opportunities

Opportunities for advancement and internal promotion

At Riverbend, you're more than just an employee. We're a close‑knit team, and we believe in helping our employees learn new skills, take on new responsibilities, and grow with the company.

You'll receive hands‑on training and opportunities to cross‑train in different areas of the hotel. We believe in promoting from within whenever possible, so there is room to grow as you gain experience.

If you're looking for a job where you can be part of a team, meet new people, and work in a fun and fast‑paced environment in Helen, we'd love to meet you!

Job Type: Full-Time Pay: $12.00 per hour

Work Location:

In person Remote Work:
No