Personnel Operations Manager

Human Resources Manager

Oversee the daily operations of the Human Resources, Talent Acquisition, and Training departments.

Supervise the day-to-day activities of the HR department; audit employee records, and ensure seamless payroll and benefits administration.

Manage the recruiting team to execute hiring strategies; monitor key recruitment metrics.

Oversee the training department to ensure compliance training (e.g., harassment prevention, safety) is completed; track the delivery of professional development and onboarding programs.

Provide direct oversight, coaching, mentoring for professional growth, and performance evaluations for the HR Manager, TA Manager, and Training Coordinator.

Serve as link between upper management and employees; disseminate company information as appropriate – goals/changes/updates/news.

Translate corporate HR policies into clear, daily operational procedures; ensure the staff consistently and fairly applies company guidelines.

Serve as the primary escalation point for employee grievances; handle mid-level disciplinary actions and support the HR Director on complex investigations.

Compile and analyze regular metrics for functional areas to report to the Personnel Director.

Create a positive work environment for team and employees we serve.

Implement process optimization where possible, practical, and in alignment with existing processes.

Support HR Director with policy strategy and development.

Other duties as assigned.