Desktop Support Technician
Job in
Blue Ridge, Fannin County, Georgia, 30513, USA
Listed on 2026-06-13
Listing for:
The Staff Pad
Full Time
position Listed on 2026-06-13
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support, Desktop Support
Job Description & How to Apply Below
Job Description
The Staff Pad has partnered with a reputed healthcare organization in Blue Ridge, GA and we are looking for a customer-focused and tech-savvy Desktop Support Technician to join a growing IT team.
As a Support Technician, you will be the go-to resource for employees and end users, providing hands-on technical support, troubleshooting, and maintaining the technology that keeps our business running smoothly.
This role requires technical expertise and customer service skills to deliver exceptional user support.
What You'll Do
- Provide friendly and professionaltechnical support via phone, email, and in person
- Troubleshoot hardware, software,networking, and system issues
- Assist users with productinstallation, usage, and day-to-day technology needs
- Configure, deploy, and maintaindesktop, laptop, and peripheral equipment
- Manage daily system backups and maintain accurate asset tracking records
- Research and resolve technical issues while delivering exceptional customer experience
- Collaborate with internal teams toescalate and resolve complex problems
- Prepare documentation, reports, and support records as needed
- Perform additional IT-related duties to support business operations
- Minimum 2 years of IT support,desktop support, or help desk experience
- Strong knowledge of Microsoft Windows, Microsoft Office, basic networking and products/services
- Excellent customer service,communication, problem-solving skills and basic math skills
- Highly organized with the abilityto prioritize and manage multiple tasks
- Ability to work independently andas part of a team
- Experience with hardware setup, troubleshooting,and equipment management is preferred
We offer a supportive environment, opportunities for professional growth, and the chance to work with diverse technologies while helping others succeed every day.
If you're looking to join a collaborative team where your technical expertise and customer service skills make a real impact, we encourage you to apply today !
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